Account Manager - Workplace Sales

Profile

COMPANY OVERVIEW
**MEMBERS ONLY**SIGN UP NOW***. is a constellation of design-driven brands and people, working together with our clients in person and digitally to create inspired modern interiors. Our internationally recognized portfolio includes furniture, textiles, leathers, lighting, accessories, and architectural and acoustical elements. Our brands — Knoll Office, KnollStudio, KnollTextiles, KnollExtra, Spinneybeck | FilzFelt, Edelman Leather, HOLLY HUNT, DatesWeiser, Muuto, and Fully — reflect our commitment to modern design that meets the diverse requirements of high-performance workplaces, work from home settings and luxury residential interiors. A recipient of the National Design Award for Corporate and Institutional Achievement from the Smithsonian's Cooper-Hewitt, National Design Museum, we can help organizations achieve Leadership in Energy and Environmental Design (LEED), Living Building Challenge and WELL Building workplace certifications. To learn more about our initiatives to support more inclusive and diverse communities, visit Knoll.com/Community
POSITION PROFILE
The Account Manager - Knoll Office Sales is responsible for the organization of prospective business, projects, day-to-day business and national accounts. The Account Manager partners with the Account Rep to maximize productivity by managing the details of all account activity so that the Account Rep can focus on bringing in new business. He or She is the liaison between the dealerships, the factories and the client. The Account Manager is responsible for maintaining a strong Knoll presence within existing and new accounts by servicing the client’s needs prior to, during and after each project. The Account Manager is accountable for the maintenance and growth of our internal sales activities.
Required Skills
Assist client, dealer and/or design team in determining product application and finish specifications
Liaison between factory and client/dealer
Provide regular two-way communication between the client and team, to provide strong team representation and set proper client expectations
Communicate the client’s goals and represent the client’s interests to the team
On Projects participate in kick-off meetings and weekly project/construction meetings
Secure lead-time commitments and fabric reserves from factory for projects
Assist dealer expedite factory specials
On National Accounts help create a seamless process for ordering furniture through a dealer or directly
Work closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project
Required Experience
BS/BA degree in Design, Marketing or Business preferred
Minimum 2years experience in a Sales Support role
Experience in the contract furniture industry strongly preferred
Proficient in Excel, Word and PowerPoint
Knowledge of Salesforce a plus
Adobe Illustrator, Photoshop and InDesign
Knoll is an Equal Employment opportunity employer. Employment selection and related decisions are made without regard to race, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, pregnancy, genetic information, veteran status or any other characteristic protected under federal, state or local law. Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the application or interview process, please contact Talent Acquisition at ****
Job Location
Toronto, Ontario, Canada

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