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Location
Oakbrook Terrace, IL, United States
Posted on
Apr 15, 2022
Profile
The Technical Consultant shall be a motivated individual willing to leverage his or her experience and apply new skills as required to support various Services groups within Silvon. The responsibilities of the Technical Consultant shall include:
Supporting and providing issue resolution for Silvon's managed services customers.
Developing data import and application program interfaces for Silvon's analytical applications.
Designing analytical reports and views using applicable tools to support customer requirements.
Installing and configuring Silvon software applications per implementation requirements.
Implementing data model changes for clients, as needed.
Provide services to assist with functions related to Silvon's internal systems.
This position offers the potential for advancement within Silvon's Technical Services, Professional Services, Managed Services or PreSales organizations.
The Technical Consultant will be located in the Chicago area and work out of Silvon's Westmont, Illinois office. Travel may be required.
Required Qualifications
Technical:
1 to 5 years of relevant work experience.
Practical working knowledge of SQL a definite must, with the ability to construct advanced SQL statements used for extracting & transforming data from transaction based databases.
Knowledge of and experience with Microsoft SQL Server 2008/2012/2014 environments SQL Services Integration Services (SSIS) - required
SQL Services Reporting Services (SSRS) – required
Multidimensional Expressions (MDX) – highly desired
General working knowledge of Windows 2008/2012/2014 Server environments, with the ability to navigate on the server and to configure and administer certain services relating to Silvon's applications.
Knowledge of Web server environments and web services.
Preferred Qualification:
Practical experience with IBM System i (iSeries / AS 400) environments and RPG LE.
Knowledge of or experience using, designing and implementing data warehouse / business intelligence applications.
Knowledge of and experience with ERP, Supply Chain management and/or forecasting applications.
Interpersonal:
Must have highly valued interpersonal skills, including the ability to be rational, objective, and unbiased when making decisions or taking action.
Communication skills a must, to effectively work with other Silvon employees and customers.
Must be open, flexible and creative in handling time management and scheduling challenges.
Job Application for Application Support Analyst
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Application Support Analyst
Job Description:
Assist in supporting the internal applications necessary to run a high-tech software company. The IT director will provide direction and technical knowledge to the Application Support Analyst.
Responsibilities:
Management of internal systems
Administration of software upgrades
Development of new features / functions for various internal applications
User Training
Helpdesk support related to internal systems
Management of Silvon’s ISO 9001 certification
Requirements:
Applications background, preferably with marketing/contact management systems
Microsoft Office computer skills
Visual basic scripting, a plus
SQL Server with DTS Knowledge
Familiarity with server operating systems
Motivated, hands-on, self-starting attitude
Job Application for Product Manager
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Product Manager
Job Description
As Product Manager, you will work with a team that is charged with increasing
the success of the company’s main product. In this role, you
will champion all activities related to the definition, development and lifecycle
of Silvon’s Stratum product line. This extends from increasing the
profitability of Silvon’s existing Stratum applications to developing
new products for the company. You will build products from existing ideas,
and help to develop new ideas based on your industry experience and your
contact with customers and prospects.
The Product Manager must possess a unique blend of business and technical
savvy, a big-picture vision, and the drive to make that vision a reality.
You must enjoy spending time in the market to understand problems within
it, and find innovative solutions for the broader market.
You must be able to communicate with all areas of the company to define
and prioritize product release requirements. In this respect, you will be
a key member of the product strategy committee, which defines strategy based
upon your prioritized input of product release requirements, competitive
analysis and market research. You will work with marketing to define
the go-to-market strategy, helping them understand product positioning, key
benefits, and target customer. You will also serve as the internal and external
evangelist for your product offering, occasionally working with the sales
channel and key customers.
Key Responsibilities
Managing the entire product line life cycle from strategic planning to tactical
activities. This will include:
Specifying market requirements for current and future products by conducting
market research supported by ongoing visits to customers and non-customers.
Developing functional requirements and product positioning that can be
used for validation of solving the market requirements
Working with development by reviewing the detailed specifications to
solve the functional requirements and negotiating design tradeoffs to help
get development completed within market-driven timelines
Reviewing development work in process
Working with the tech writing and marketing groups to understand the
product functionality and key benefits
Reviewing marketing materials
Working with sales on key accounts
Presenting and managing analyst relations
Developing and coordinating the company-wide go-to-market rollout plan,
working with all departments in its execution.
Analyzing potential partner relationships for the product.
Qualifications
3 years of product management or product marketing experience with a
technology company
2 years of domain experience in manufacturing, supply chain, customer
analytics or marketing analytics.
Product lifecycle/portfolio management and product rollout/launch experience
Bachelor degree in related field
Qualifications Preferences
Technical degree and an MBA
Knowledge of product/project development processes
Compensation
The compensation would be a base salary and quarterly bonuses tied to objectives. The
base will be commensurate with your experience.
Job Application for Area Sales Manager
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Area Sales Manager / Account Executive
Description:
At Silvon, the Area Sales Manager owns the business opportunities in the
territory. While working with both our installed base of accounts, and
leveraging partners to generate new business activity, you will be interfacing
with line of business managers, executives and IT professionals to position
Stratum as an Enterprise Performance Management (EPM) analytic application
that is strategic to their organization.
Experience:
An ideal candidate will have 4 years of experience in selling ERP, Business
Intelligence and/or other related enterprise software products into mid-market
or large manufacturing or distribution accounts. You must have demonstrated
success in a complex sales process, functioning in a team selling environment
by leading all sales activities and appropriate resources of the company.
Responsibilities:
Achieve software license, consulting, and maintenance revenue quota goals
Through your direct sales efforts
By providing sales support for business partners who both resell and/or create sales leads
Create targeted telephone prospecting lists/campaigns for our lead generation programs
Provide accurate, timely pipeline reports and sales forecasts
Diligently use Silvon's CRM system for all customer interaction notes and activities
Exercise good time and territory management skills
Cover a multi-state territory with appropriate travel
Employ the prudent use of Pre-Sales and technical resources
Career Path
Advancement into middle- and senior-level sales management roles is available
for those who exhibit the ability to perform above the expected levels of their
current responsibilities.
Job Application for Account Manager UK
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Account Manager UK
Role/Responsibilities
The Account Manager is an integral part of a two person sales team. Partnered with an Area Sales Manager, the Account Manager will share sales territory goals/quotas. The Area Sales Manager will provide direction and support to the Account Manager.
Manage the sales pipeline of assigned sales territory
Qualify new sales leads generated by Marketing campaigns
Create and execute targeted telephone prospecting campaigns
Perform company and product positioning with senior level line-of business and IT prospects
Investigate the prospect's needs and project evaluation criteria
Organize and participate in Internet-based product demonstrations performed by Silvon Application Consultants
Nurture the opportunities until they are ready for engagement of the field sales manager (Area Sales Manager)
Telesales to our existing customers
Responsibility for complete sales cycle including: lead generation and qualification, discovery, product demonstrations by Application Consultants, sales proposals, and closing deals
Achieve software license revenue quota goals through telesales
Build and enhance relationships and customer referencability
Sales and marketing support for business partners
Support business partners in their sales and marketing efforts
Provide telephone and Internet-based sales support
Drive joint marketing programs with business partners
Coordinate relationship and marketing support with field Area Sales Managers
Exercise good time and territory management skills
40% telesales; 50% sales pipeline management; 10% business partner support
Little travel. This is an inside sales role.
Employ the prudent use of technical resources
Provide accurate, timely pipeline reports and sales forecasts
Diligently use Silvon's CRM system for all customer/prospect interaction notes and activities
Career Path
The Account Manager role can lead to a field sales (Area Sales Manager) role through exceptional performance. Advancement into middle and senior level sales management roles is available for those who exhibit the ability to perform above the expected levels.
Experience and Skills Required
Minimum of 3 years of over quota performance with Business Intelligence, MRP, ERP, or other related enterprise software products
Demonstrated success in complex sales processes, functioning in a team selling environment
Demonstrated success in selling $80,000 plus offerings
Selling to senior level sales, marketing, and financial executives. Secondarily, selling to IS/IT executives
Experience in supporting sales through business partners
Competitive Pay
As a leader in the software development industry, Silvon competes aggressively for top talent with compensation plans designed to reward individuals based on merit.
Challenging Job
We offer employees the opportunity to be creative and challenged on a daily basis.
Extensive Health Benefits
Silvon provides comprehensive coverage for nearly all of your personal and family medical and dental needs.
Education Opportunities
We offer internal professional development and education.
Retirement Plan
To help you achieve financial security at your retirement, Silvon offers an excellent 401K savings plan.
Company info
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