Sales Compensation Analyst Distribution / Inbound Customer Service - Remote

Profile

Job no:
500110
Work type:
Full Time Regular
Location:
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Remote, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Categories:
Finance/Accounting, Customer Service, Administrative/Support, Remote Work
Manage a standard compensation/incentive/persistency program while supporting the team environment with various administrative functions associated with calculation, payment, accounting and taking calls. Utilize the appropriate systems and apply contract provisions, regulations and corporate guidelines to facilitate calculation, payment and accounting.
This job posting is reflective of the Distribution Sales Compensation Analyst essential functions, qualifications, and physical requirements. The Sales Compensation Analyst II, III, and IV levels have variable essential functions, qualifications and physical requirements. Competency and skill set will determine level of placement within the posted job family.
WHAT YOU'LL DO:
Manage assigned standard calculation processes for compensation, production measures, incentives, persistency, subsequent payment, reporting process and controls to ensure accurate and timely information and payment is released to distribution network. Follow administrative procedures to ensure that terms and provisions of the contract and corporate guidelines are met.
Provide excellent customer service and service recovery to include handling complaint/error situations that result in customer satisfaction. Meet expectations with accurate, complete and timely service. Foster effective business relationships with producers and their management. Receive incoming inquiries, analyze and refer to appropriate areas when necessary. Explain contractual provisions, federal laws, state regulations and corporate guidelines.
Basic understanding of compensation related data and the resources available to efficiently process assigned tasks. Supports the team environment with various administrative and project functions associated with the compensation/incentive/persistency function.
Process compensation/incentive/persistency information, and analyze and secure the necessary data required to execute the contract or program guidelines. Utilize the appropriate systems, apply contract provisions, regulations and corporate guidelines to facilitate the calculation, subsequent payment, accounting and control process.
Analyze compensation/incentive/persistency results to ensure compliance with contract terms and provisions, federal, state and corporate guidelines. Communicate with team specialist or supervisor on any non-compliance with contract terms and provisions or guidelines. Work with team and IS to determine and initiate appropriate resolution to non-compliance. Authority to approve compensation/incentive/persistency adjustments within the standard limits.
Stays abreast of state and federal laws and regulations and current with corporate compliance guidelines to ensure consistent application and uniformity in the department's procedures and practices. Develop and maintain a working knowledge of distributions compensation contract terms and provisions, corporate compensation guidelines, regulations, and business trends in the insurance and service industries.
Implement the required administrative activities related to compensation, incentive and persistency resulting from changes to contractual agreements, sales hierarchies, compensation/incentive/persistency arrangements and revisions to Company administrative policies and procedures.
ABOUT YOU:
You help promote a culture of diversity and inclusion within the department and the larger organization. You value different ideas and opinions. You listen courageously and remain curious in all that you do.
You are able to work remotely and have access to high-speed internet.
Good human relations, oral and written communication skills.
Good planning and organizational skills.
Good analytical, decision-making and problem-solving skills.
Good customer service skills.
Good judgment and a strong sense of urgency to meet aggressive goals and time service standards.
Working knowledge of accounting principles.
Working knowledge of applicable computer systems and corporate office software tools.
VALUABLE EXPERIENCE:
Knowledge of compensation systems and contracts.
Some knowledge of state and federal insurance regulations.
WHAT WE CAN OFFER YOU:
A diverse workplace where associates feel a sense of belonging. To learn more about our commitment of Diversity, Equity and Inclusion, please visit our
An organization that feels like a small, close-knit community and has the strength of a Fortune 300 company.
Tuition reimbursement, training and career development.
Comprehensive benefits plan that includes medical, dental, vision, disability and life insurance.
Flexible spending accounts for healthcare and childcare needs.
401(k) plan with a 2% company contribution and 6% company match.
Competitive pay with an opportunity for incentives for all associates.
Flexible work schedules with a healthy amount of paid time off.
For more information regarding available benefits, please visit our
Salary Range: $18.50- 24.00/hr.
Pay commensurate with experience.
Recognized as a certified .
MUTUAL OF OMAHA:
Mutual of Omaha serves more than 4.8 million individual product customers and 39,000 employer groups. Our legacy of stability creates an environment where every associate is encouraged to experiment, innovate and grow in their own unique career path.
From day one, you'll have the tools to be your best self at work. Here you'll do meaningful work and your talents will have a positive impact on peoples' lives as we help our customers protect what they care about and achieve their financial goals.
Each associate is a unique contributor to creating a diverse, dynamic, thriving and inclusive workplace. We want you to become engaged ... feel a sense of belonging ... and contribute to the company's exceptional future.
We are committed to optimizing flexible work. We support a full range of work approaches: fully remote, hybrid and in-person. Many of our roles are remote. Employees in remote roles may occasionally travel to a Mutual of Omaha office or elsewhere for required meetings or team-building events. Remote employees who are assigned a Mutual of Omaha office location can work on-site on a voluntary basis, subject to local and company COVID-19 guidelines.
Join forces with a company that can AMPLIFY YOUR STRENGTHS AND EMPOWER YOUR CAREER.
For inquiries about the position or application process, ****.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, ****. We are available Monday through Friday 7 am to 4:30 pm CST we will reply within 24 hours.
Mutual of Omaha and its affiliates are an Equal Opportunity /Affirmative Action Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
To All Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.
Circa
Advertised:
Feb 24, 2022 10:35 AM
Central Standard Time
Applications close:
Mar 3, 2022 11:55 PM
Central Standard Time

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