Intern - Showroom amp Sales Support

Profile

COMPANY OVERVIEW:
**MEMBERS ONLY**SIGN UP NOW***. is a constellation of design-driven brands and people, working together with our clients in person and digitally to create inspired modern interiors. Our internationally recognized portfolio includes furniture, textiles, leathers, lighting, accessories, and architectural and acoustical elements. Our brands — Knoll Office, KnollStudio, KnollTextiles, KnollExtra, Spinneybeck | FilzFelt, Edelman Leather, HOLLY HUNT, DatesWeiser, Muuto, and Fully — reflect our commitment to modern design that meets the diverse requirements of high-performance workplaces, work from home settings and luxury residential interiors. A recipient of the National Design Award for Corporate and Institutional Achievement from the Smithsonian's Cooper-Hewitt, National Design Museum, we can help organizations achieve Leadership in Energy and Environmental Design (LEED), Living Building Challenge and WELL Building workplace certifications. To learn more about our initiatives to support more inclusive and diverse communities, visit Knoll.com/Community
POSITION PROFILE:
The Intern position is responsible for the hospitality, aesthetic and experience of the Knoll New York Showroom. This role requires an enthusiastic, proactive individual, an outstanding communicator with the ability to deliver incredible customer service, organization, collaboration, attention to detail and flexibility.
KEY RESPONSIBILITIES:
Showroom:
Greet clients and connect them with the appropriate Knoll associate in a timely manner
Answer phone calls and direct to appropriate Knoll Associate or department
Manage master showroom meeting and event calendar.
Coordinate meeting scheduling and arrangements including catering set-up and clean-up and technology set-up.
Maintain showroom aesthetic which includes: moving furniture, removing debris/garbage/dishes, coordinating custodial and maintenance services.
Respond and direct telephone and email inquiries.
Assist in the maintenance of give-away inventory.
Accept and distribute UPS, USPS, interoffice and small packages both incoming and outgoing
Sales Support:
Listen to and promptly act to resolve client issues and requests.
Provide sales support as needed including walk-in traffic to showroom, general questions, or sampling requests.
Inventory, order and keep Knoll finish samples and literature organized for showroom’s use.
Manage incoming and outgoing mail deliveries.
Other responsibilities as requested by the Regional Director or Showroom Manager.
Required Skills
Excellent organizational and interpersonal skills.
Ability to communicate effectively both written and verbally.
Ability to manage several projects simultaneously and meet deadlines.
Ability to interact effectively with internal teams and clients.
Demonstrate problem-solving skills.
Exemplary organizational skills and attention to detail.
Self-starter, able to work in a team as well as independently.
Proficiency in Microsoft Office applications, including Word, Excel and PowerPoint. In-Design is not required, but preferred.
Required Experience
High School Diploma or Equivalent required
Knoll is an Equal Employment opportunity employer. Employment selection and related decisions are made without regard to race, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, pregnancy, genetic information, veteran status or any other characteristic protected under federal, state or local law. Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require an accommodation due to a disability at any time during the application or interview process, please contact Talent Acquisition at ****.
Job Location
New York, New York, United States

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