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Job Details

Partner Account Manager

Location
Baltimore, MD, United States

Posted on
Feb 21, 2022

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**MEMBERS ONLY**SIGN UP NOW***. enables amazing and immersive mobile experiences for field technicians and deskless workers. **MEMBERS ONLY**SIGN UP NOW***. simplifies complex data capture, guidance through complex procedures, and elevates workers with embedded artificial intelligence. We empower business users with easy to use, drag and drop tools for configuring best in class mobile experiences.
Let's face it, partnering isn't just about collecting orders anymore. It's about blurring lines between us and them, collaborating for the success of the customer, and helping everyone to understand we're in this together. This requires a unique blend of skills and that's where you come in! Part sales, part customer success, part marketing, part tech geek, and part strategist, you have to see the future while working in the present. You know how to motivate partners and internal teams to support our ongoing objectives around business growth.
As a Partner Account Manager your role is critical to driving **MEMBERS ONLY**SIGN UP NOW***.'s strategic partnerships - primarily with Salesforce and SIs. This requires constant collaboration with cross-functional teams including Sales, Marketing, Product Management, and others. The goal is to ensure that all stakeholders are aligned on the deliverables required to successfully execute the partnership. By establishing and growing the business and technical relationships, the Partner Account Manager is responsible for enablement and promotional activities, leading key events, enabling lead and opportunity creation, and associated revenue for strategic partners.
Reporting to the Sr. Director of Alliances & Partnerships, the ideal candidate will have a business background that enables them to engage at the executive level, as well as solid technical understanding of Salesforce to enable joint GTM efforts and outcomes. The ideal candidate should possess a demonstrated ability to think strategically about business, product, and technical challenges, as well as build and convey compelling customer value propositions.
Who are you?
So, who are you? You are detail and process-oriented, consultative, and always up to evaluate and test new ideas. You understand B2B SaaS sales challenges and complex Salesforce relationships with companies in diverse industries. You get cloud-based technologies and how to build successful sales plays and processes that communicate the value of SaaS offerings. Previous sales and partner experience buys you credibility with tenured sales professionals and senior management.
What you will do
This candidate will drive the business strategic planning and execution function for defined partnership segments, including the development of key business processes, metrics, and analytics. This person will facilitate the weekly partner sales forecast process, organize competitive market analysis where appropriate to support channels strategies and deliver on the partner and alliances pipeline goals.
Responsibilities
Generate sourced and influenced pipeline from Salesforce and SI/Consulting Partners via engagement with diverse teams (engineering, alliances, sales, product, marketing, etc)
Help to define and execute on a joint GTM strategy and align key milestones to track results
Establish, manage, and communicate key metrics, business trends, opportunities and revenue targets related to the partner solutions and work with the **MEMBERS ONLY**SIGN UP NOW***. Sales team and the partner to achieve/exceed goals
Work cross-functionally with the product management, engineering, sales, channels, marketing, and other teams execute and deliver partner solution launches
Promote sales enablement assets supporting joint partner solutions including, but not limited to, solution (sales) decks, solution briefs, FAQ's, demos, videos, and other marketing/launch-related collateral
Represent and promote **MEMBERS ONLY**SIGN UP NOW***. at industry events, tradeshows, webinars, and other forums to support achievement of established leads, opportunities, and revenue goals
Source new partner meetings that lead to pipeline development for **MEMBERS ONLY**SIGN UP NOW***. AEs through a wide array of channels and activities
Assist in onboarding of new AEs as it relates to their channel territory plan and exposure to the Salesforce ecosystem.
Executes on regional business plans in collaboration with sales leadership and territory Account Executives.
Requirements for the position
To be successful in this role, you MUST
have all of the following:
Understand the basic taxonomy and lexicon of the Salesforce ecosystem
Understand how to motivate and manage to success others who are not in your chain of command
Deep and broad understanding of how to sell alongside Salesforce
Ample understanding of the Salesforce platform, product and go to market stack
Have skills in building data drive go to market models, analysis, reporting and presenting
Deep understanding of Salesforce the product with the ability to deliver insights from the data therein including report and dashboard building and maintenance
Skills in leveraging Microsoft Office for presentation, modeling and analysis
Be able to work well with ambiguity. How to take on direct responsibility without direct authority.
Experience being a part of a team of professionals that meet their goals
History of consistently achieving or exceeding sales/partner KPIs
An excellent communicator, presenter, and persuader
Excitement around building a critical business function
2-3 years of experience working within the Salesforce ecosystem in any sales or alliance capacity
Location
Our team fully accommodates remote work so there are no specific location requirements for this role. However, either being located in or able to regularly travel to the primary Salesforce hub locations of San Francisco, New York, Chicago, Atlanta and Dallas is critical.
What we are about
**MEMBERS ONLY**SIGN UP NOW***. Labs, Inc. is a leading Salesforce ISV partner. **MEMBERS ONLY**SIGN UP NOW***. is built on the Salesforce platform and is in the top 2% of all Salesforce AppExchange partners! This is your chance to be part of one of the fastest growing applications in the Salesforce ecosystems!
We have
An amazing team focused on doing #Whateverittakes to help our clients and teammates be successful.
A calling to innovate and improve every day.
A competitive benefits and compensation package.
Room for rapid growth and an emphasis on talent development.
A fun, casual team environment with co-workers who will make you feel like you are an important part of our team, engage you in developing new solutions to challenging problems, and help you leverage your strengths to make all of us better!
A great benefits package including medical, dental, vision, 401k, AD&D and Life Insurance coverage, employer paid short term disability coverage, wellness initiatives, and more!
Competitive Paid Time Off (PTO) package that includes time in service increases, Volunteer Time Off (VTO), 9 Holidays, and flexible work schedule.
**MEMBERS ONLY**SIGN UP NOW***. Labs, Inc. is an equal opportunity employer, who participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran's status, or any other classification as required by applicable law.

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