Parts Support and Sales Representative

Profile

We are a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and construction industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying.
It’s an exciting time to join Sandvik Mining and Rock Technology. The industry is being revolutionized through digitalization, electrification, and material development – and we’re driving significant shifts, advancing the world through our engineering. We also have our eyes set on sustainability and have ambitious goals in the areas of climate, circularity, people, and Fair Play – this helps us to keep focus on building even more sustainable business.
The
R
ole
We currently have opportunities for qualified mechanical & sales to join our team as The
Parts Support and Sales Representative (PSSR)
based in the Freeport Mines – Indonesia located in the Papua Province, Indonesia. This role is responsible for identifying aftermarket parts and service sales opportunities and also developing, maintaining and growing the allocated customer account relationships through an effective account management process, incorporating the customers’ strategic requirements with value offerings from Sandvik.
The focus is to provide representation to our customers at a higher level, with a greater focus on medium to long term goals, for both our customers and Sandvik
You will be a key member of an established team and drive the reliability and availability of the underground mining fleet while supporting a zero-harm safety culture
The opportunity will see you
Identifies aftermarket issues and opportunities and acts as liaison with customer through to completion
Develop sales opportunities for all aftermarket products for all Sandvik product lines
Performs gap analysis on existing fleet to identify sales opportunities
Responsible for achievement of agreed targets
Ensures accounts follow terms and conditions of sale
Provide support and assistant following up outstanding debtors
Liaises between customer and Sandvik on aftermarket issues to ensure all issues are settled in a timely manner
Predictive parts forecasting through analysing customer maintenance strategy and planning to ensure parts availability meets customer demand and expectation
Your
P
rofile
Essential
You will be agile, work/task oriented and willing to accept a challenge. You will be a motivated self-starter with the ability to build relationships and gain the trust of various internal and external stakeholders. You will demonstrate a high level of determination to achieve goals and set targets for exceptional levels of customer satisfaction.
A mechanical trade qualification or mechanical aptitude is a key driver in the selection for this position. You must also have the confidence to work underground and You are willing to travel throughout Indonesia & oversea
Desirable
You will demonstrate a history of high achievement working in a customer support or account management environment and be interested in developing yourself personally and professionally. A background in parts and service, surface or underground mining and/or knowledge of Sandvik underground equipment at least 5 years would be a distinct advantage.
You must have the right to live and work in these locations to apply for this job and a federal police check is required if successful
Safety
Our vision of zero-harm for our people, the environment we work in, our customers and our suppliers, is shared by you.
What is in it for you?
A globally competitive salary with benefits including site and travel allowances.
All required work permits and visas
Options for roster or residential
Versatile and interesting tasks in international business environment, as well as the opportunity to develop your own professional skills and career.
Be part of a global leader that is shaping the future of the Mining Industry in sustainable ways.
About us
Sandvik is a global, high-tech engineering group with approximately 44,000 employees and sales in about 150 countries. We have a strong focus on enhancing customer productivity, profitability and sustainability through our unique expertise and solutions for the manufacturing, mining, and infrastructure industries. Our offering covers their value chains and is based on extensive investments in research and development, customer insights and a deep knowledge of industrial processes and digital solutions.
We have a long history of ethical and responsible business conduct, which has played a significant role in the global success of our company for 160 years. We conduct business in a sustainable and responsible manner, are committed to creating safe and healthy workplaces and delivering the industry’s safest products and services.
We are proud to shape the future of our industry in close collaboration with our customers and partners. We believe in an inclusive, equal, and open-minded culture, and we nurture our diversities to form a solid foundation for achieving great results.
Deadline:
May 24
Job-ID:
R0055133

Company info

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