Sales Associate - Keyholder

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Company DescriptionAt National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.As part of the National Vision family of optical retailers, **MEMBERS ONLY**SIGN UP NOW***. keeps customers happy with an impressively wide range of services and products. u00a0Recently named to the top 3 of Newsweek Americau2019s Best Customer Service 2019, **MEMBERS ONLY**SIGN UP NOW***. has over 100 locations across the United States.Right now we're looking for a Sales Associate - Keyholderu00a0to join our growing team.u00a0 The Sales Associate will provide excellent customer service while meeting NVIu2019s sales goals.u00a0Job DescriptionWhat would you do? u2013 The SpecificsGreet customers in a friendly manner and ensure high quality customer service.Meet NVIu2019s sales objectives.Maintain awareness of same day service using u201cReady When Promisedu201d production board.Ensure customers receive quality products in a timely manner.Assist with answering phones efficiently in accordance with NVI telephone protocol.Ensure all customer service complaints are handled effectively and efficiently.Review reasons for redos and implement practices to correct. Ensure quality standards are met.Check on status and notify customers when orders are in or of any delays.Ensure all intra-web functions are done daily including cancelled job status, backorder list and problem jobs.Assist with dispensing eyeglasses and contact lenses to customers, if permitted by state law.Perform insertion and removal training of contact lens as directed by management and permitted by state law.Ensure store cleanliness policies are adhered to at all times.Complete inventory count and replenish stock as necessary.Ensure all visual merchandising is implemented and maintained.Ensure that the eyeglass department is kept clean and organized at all times.Ensure that inventory control and loss prevention procedures are followed at all times.Qualificationsu00a0Are you the right fit? u2013 The Suitable TalentPrevious retail experience preferred, but not required.Effective interpersonal skills.Ability to present and sell eyeglass features and specialty lenses.Must possess strong customer service skills.Ability to learn optical knowledge.Must be able to work and interact effectively within a host store environment, adhering to and promoting all host store policies, procedures, and regulations.In some locations, bilingual abilities desired.Ability to stand for extended periods of time that may average 6-8 hours.u00a0Additional InformationWhat are the benefits?National Vision offers a competitive benefits package including Health and Dental Insurance, 401k with company match, Flex Spending Account, Short Term and Long Term Disability Insurance, Life Insurance, Paid Personal Time Off, and much more. Please see our website ****to learn more.National Vision is an Affirmative Action / Equal Opportunity Employer.,datePosted:2022-02-27,validThrough:2022-03-27T00:00:00-04:00,employmentType:Full-Time,hiringOrganization:{@type:Organization,name:**MEMBERS ONLY**SIGN UP NOW***. ,sameAs:,logo:****Specified years}

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