Group Sales Manager

Profile

Posting Date
Feb 23, 2022
Job Number
22025754
Job Category
Sales & Marketing
Location
CEC Omaha, 1818 North 90th Street, Omaha, Nebraska, United States
Brand
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Schedule
Full-Time
Relocation?
N
Position Type
Management
Located Remotely?
Y
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
Job Summary
The Sales Manager is responsible for optimizing Marriott's share of revenue and room nights from a primarily reactive source of customer inquiries related to group, meeting, and extended stay requests. Inquiry sources include phone, Internet and referral requests. The position's primary sales functions are facilitated via inside sales modes.
Job Tasks
Responds to telephone and Internet inquires/requests for group, extended stay and catering business in a timely manner and with proper phone etiquette. Address customer questions and concerns during initial call by use of active listening.
Qualifies each business opportunity and suggest Marriott brands and products which are in line both with customer needs as well as hotel's/apartment's business needs.
Establish and maintain complete and up-to-date lead information on each account in SFA and ESSIS to ensure accurate reporting.
Builds and maintains rapport with client throughout the buying process.
Responds to customer inquiries/requests in a timely manner
Focuses on ways to improve overall buying processes with emphasis on ease of doing business.
Processes all leads in a timely manner. Monitors, updates and communicates lead status to the appropriate parties.
Maintains open communication with properties, sales offices and markets as needed regarding lead status.
Performs consistently in the area of sales, meeting production goals each period/quarter/annually.
Manages day to day needs of Sales Coordinator, providing performance feedback as coach and mentor in developing skills and addresses performance issues accordingly and maintains communication with Leadership regarding performance.
Keeps Leadership informed of trends, opportunities, market changes as needed.
Job Skills/Competencies
MHRS/RHRS/CFR/ExecuStay business strategies and cultures.
Marriott Group contracts and legalities.
Group and Extended Stay business needs of each of Marriott's Brands.
Microsoft Office, SFA, Goldmine, Oscar etc.
Product knowledge of hotels and apartments both domestic and international.
Communications
Uses active listening to ensure effective interactions with others.
Delivers clear, evenly paced presentations.
Tailors message to appropriate audience.
Provides effective written communications - both formally and informally.
Uses technology appropriately when delivering presentations.
Financial Acumen
Articulates to the customer the financial benefits of a proposal as it pertains to the customer's business objectives.
Negotiation
Negotiates terms and conditions, commitments and customer issues that enhance the sales opportunity and business relationship.
Influences customer decisions that create mutual wins.
Sales Proficiency
Demonstrates selling skills e.g. objectives, benefits, features.
Relates customer needs to product capabilities.
Is an effective closer.
Previous Position Experience
Sales Coordinator - National Group Sales
Executive Meeting Manager
Sales Manager - Hotel or ExecuStay
Account Manager - Hotels, EST, RSO
Sales Coordinator - Hotel, EST, RSO
Catering Manager
Event Manager
Convention Services Manager
Similar experience in external environment
This position offers health care benefits, flexible spending accounts, 401(k) plan, accrued paid time off (including sick leave), life insurance, disability coverage, other life and work wellness benefits and may include incentive compensation. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Colorado applicants only
: The salary range for this position is $39,413 to $73,701 annually.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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