Sales Operations Manager - Process and CRM

Profile

 nnAt UL, we know why we come to work.nThousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!nWhat youu2019ll learn & achieve:nThe Sales Support Manager is responsible for the management of the sales support andadministrative functions in order to increase sales productivity, provide client satisfaction, andgrow profits for the assigned business or territory. This position selects, develops, andevaluates personnel to ensure the efficient operation of the function(s) required to support thesales process.nn Manages the coordination of activities of a section or department with responsibility formeeting financial commitments, including costs, methods, and staffingn Frequently interacts with subordinate supervisors, customers, and/or functional peergroup managers to address sales process issues and/or resolve customer needsn Recommends changes to policies and establishes procedures that increaseproductivityn Provides guidance to subordinates within the latitude of established company policiesn Manages the performance of direct reports by developing accountabilities, establishingperformance objectives, providing career counseling, feedback and guidance andensuring that all policies are understood and adhered ton Read and follow the Underwriters Laboratories Code of Conduct, and follow allphysical and digital security practicesn Performs other duties as directed.nnWhat makes you a great fit:nn University Degree (Equivalent to Bacheloru2019s Degree) in a related field plus generally eightyears of experience.n Ability to work on issues of diverse scope where analysis of situation or data requires avariety of factors, including understanding the sales process.n Requires the ability to gain cooperation of others, conducting presentations of technicalinformation concerning specific projects or schedules to senior level management.n Extensive knowledge of company policies and sales processes.n UL has COVID-19 protocols and policies in place to ensure the safety of our employees, customers and clients. Effective November 1, 2021, the company mandates that employees are vaccinated against COVID-19 as a condition of employment (except where prohibited by law), subject to reasonable accommodation as required by law.nnWhat youu2019ll experience working at UL:nMission: For UL, corporate and social responsibility isnu2019t new.  Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.nPeople: Ask any UL employee what they love most about working here, and youu2019ll almost always hear, u201cthe people.u201d Going beyond what is possible is the standard at UL.  Weu2019re able to deliver the best because we employ the best.nInteresting work: Every day is different for us here as we eagerly anticipate the next innovation that our customersu2019 create. Weu2019re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles,  you will get international experience working with colleagues around the world.nGrow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.nTotal Rewards: All employees at UL are eligible for bonus compensation. UL offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.nLearn More:nWorking at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.  n nCurious? To learn more about us and the work we do, visit UL.com. 

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