Dealer Brand Manager

Profile

COMPANY OVERVIEW

Knoll, Inc. is a constellation of design-driven brands and people, working together with our clients in person and digitally to create inspired modern interiors. Our internationally recognized portfolio includes furniture, textiles, leathers, lighting, accessories, and architectural and acoustical elements. Our brands — Knoll Office, KnollStudio, KnollTextiles, KnollExtra, Spinneybeck | FilzFelt, Edelman Leather, HOLLY HUNT, DatesWeiser, Muuto, and Fully — reflect our commitment to modern design that meets the diverse requirements of high-performance workplaces, work from home settings and luxury residential interiors. A recipient of the National Design Award for Corporate and Institutional Achievement from the Smithsonian's Cooper-Hewitt, National Design Museum, we can help organizations achieve Leadership in Energy and Environmental Design (LEED), Living Building Challenge and WELL Building workplace certifications.

To learn more about our initiatives to support more inclusive and diverse communities, visit Knoll.com/Community

POSITION PROFILE

The Dealer Brand Manager is an outside sales position with primary focus on increasing Knoll sales through our dealer platform. The Dealer Brand Manager is responsible for strengthening the relationship with all Dealer Sellers, Designers and Ancillary Specialists to drive Knoll specifications and product sales.

JOB RESPONSIBILITIES

Dealer Brand Manager time allocation goal: 70% Sales / 25% Training / 5% Service

Increase Dealer Sales Volume

Influence Dealer product solutions to increase sales across the constellation of Knoll products

Work with Dealers on competitive bids, helping to specify Knoll products for required applications

Partner with dealer sales representatives on new customer sales opportunities and development of product mix including open plan and ancillary products

Drive understanding of Knoll and Muuto product offering, including the Essentials program

Build strong relationships across all roles inside Knoll dealerships

Measure & understand key business metrics of assigned Dealers (sales, orders, product mix, share of wallet)

Helps Dealers to navigate internally within Knoll

Spend at least 2/3 of working hours at dealer locations

Training & Development

Extensive knowledge of Knoll products to offer Dealers alternative solutions to competitive products

Provide onboarding to new Dealer associates within the Region, selling the entire portfolio of Knoll brands

Host and provide on-going education as required on products, processes, and competition, through in person or remote delivery of training to Dealer associates

Partner with Marketing to arrange and deliver successful product and program launches

Programs

Partner with Dealer associates to promote The Essentials Program and through training, updates and tools/resources available to them

Help drive dealer adoption of CET Designer software

Communicate product and program feedback, showroom needs and changes to enhance the Knoll brands

Required Skills

Strong interpersonal and communication skills with the ability to build consensus and rapport

Strong business acumen with knowledge of general business metrics

Technical Product knowledge to add value to RFP process

High level of competitive product knowledge

Ability to effectively manage multiple priorities simultaneously

Excellent sales and presentation skills

High degree of professional judgement and strong decision making ability

Required Experience

Bachelor’s Degree preferred

3-5 year’s experience in contract furniture industry including design specification, sales, and/or dealer management

Knoll is an Equal Employment opportunity employer. Employment selection and related decisions are made without regard to race, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, pregnancy, genetic information, veteran status or any other characteristic protected under federal, state or local law. Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the application or interview process, please contact Talent Acquisition at recruiting@knoll.com

Job Location

Charlotte, North Carolina, United States

Company info

Knoll, Inc.
Website : http://www.knoll.com