Complex Sales Manager - Hilton Hawaiian Village amp Hilton Waikoloa Village

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DescriptionWhat will I be doing?A Complex Sales Manager will analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. This position will be based on property.Specifically, you will be responsible for performing the following tasks to the highest standards:nAnalysis local market trends and competitor activity to identify business leadsnDevelop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streamsnNegotiate room rates/packages with corporate clientsnDevelop and implement creative local marketing channels, including social media channelsnPrepare company contracts for the hotel in accordance with current business and pricing conditionsnWork within current business strategies and recognising potential opportunitiesnCooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programsnAttend Sales events, as requirednProduce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leadsnAnswer customer queries in a prompt and professional mannernManage staff performance in compliance with company policies and proceduresnRecruit, manage, train and develop the Sales teamnRequirementsWhat are we looking for?A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:nPositive attitude and good communication skillsnCommitment to delivering a high level of customer servicenExcellent grooming standardsnFlexibility to respond to a range of different work situationsnAbility to work under pressure and under own initiativenExperience in a sales role with a proven track record to close a salenIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:nKnowledge of local marketnKnowledge of hospitalitynPassion for sales and for achieving targets and objectivesnDegree-level qualification in a relevant fieldnWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all! Source: Hospitality Online,

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