Administration Sales Coordinator - CarePlus Miami FLBilingual

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Job Information
Humana
Administration Sales Coordinator - CarePlus Miami, FL(Bilingual)
in
Miami
Florida
Description
Are you passionate about contributing to the well-being of the Medicare population? Would you like to provide support to an active and fast-paced team of sales professionals? If so, the Sales Support Representative provides effective sales administrative support to assist the team with bringing new members onboard and retaining the customers we serve. This position performs advanced administrative, operational and customer support duties that require independent initiative and judgment. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.
Responsibilities
In this role you will support a Manager of Sales Administration, 3 Senior Managers of Medicare Sales, a Director and 27-30 Medicare Sales Representatives, as well as, our external agents. Decisions require good time management to prioritize requests, create and organize processes to complete administrative tasks and projects. This role requires an independent thinker who can rely upon their own judgment to meet work deadlines. This role works in collaboration with other teams and departments.
Some duties include: processing invoices, drafting sales documents, proposals, reports and correspondence; compiling and completing complex calculations and create multipart reports that are required to the critical decision making process of the market; gathering industry data on competitors; confirming the status of orders and helping resolve customer complaints; maintaining up-to-date customer records; collating marketing materials and preparing information needed for team meetings; answering phones and completing general administrative duties as needed.
*Humana Perks:   *
Full time associates enjoy    
Annual bonus plan   
Medical, Dental, Vision and a variety of other supplemental insurances   
Paid time off (PTO) & Paid Holidays   
401(k) retirement savings plan with a competitive match   
Tuition reimbursement and/or scholarships for qualifying dependent children 
And much more! 
Required Qualifications
Bilingual with the ability to speak, read and write in both English and Spanish without limitations or assistance
1-3 years of administrative experience
Technologically savvy to include high level use of laptop, proficient use of Microsoft Office suite with a strong emphasis on Excel reporting
Solid analytical skills along with verbal and written communication skills
Must be self-motivated with a positive attitude and professional etiquette.
Must be able to lift boxes up to 40 lbs. - position requires organizing, loading and unloading products and Medicare materials used during Annual Election Period (AEP)
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Must reside within a daily commutable distance of the assigned market office
Preferred Qualifications
Healthcare industry experience.
Associates or Bachelor's Degree
Additional Information
Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
Scheduled Weekly Hours
40

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