Inside Sales Account Manager

Profile

Lookout is the leader in mobile security, protecting the device at the intersection of the personal you and the professional you. Our mission is to secure and empower our digital future in a privacy-focused world where mobile devices are essential to all we do for work and play. We’re trusted by millions of consumers, enterprises, government agencies, and partners such as AT&T, Verizon, Vodafone, Microsoft, Google, and Apple. Headquartered in San Francisco, Lookout has offices in Amsterdam, Boston, London, Sydney, Tokyo, Toronto and Washington, D.C.
The Inside Sales Account Manager
(ISAM) will be responsible for selling Lookout’s enterprise products and services to customers in a dedicated region of the Americas market. The ISAM will generate a high volume of outbound prospecting and is responsible for carrying their own quota and is expected to meet and/or exceed monthly and quarterly objectives. The ISAM rep co-owns a territory with outside sales and will form a strategic alliance on product and service sales within the region.
In this role, the focus will be on pro-actively identifying new business opportunities and maximizing the incremental revenue for existing and new customers to achieve sales performance goals. This role is located in the Lookout office in downtown Boston and will drive all communications with leads, customers and potential opportunities via phone and email.
Responsibilities:
Reports to the Inside Sales Manager and aligns with the Territory Account Manager for strategic alliance within the assigned geographic territory
Co-owns sales achievement goals against a specified territory and team quota
Qualifies marketing leads for accounts in territory
Owns developing a list of focus accounts in territory to penetrate and/or expand
Aligns with the Territory Account Manager’s strategy for the geography
Generates and drives a sufficient pipeline to close deals in territory to achieve quota attainment
Works with VARS and carrier partners to close sales opportunities in strategic accounts
Develop and maintain relationships with accounts and Go-To partners in territory
Accountable for maintaining accurate and complete account data in Salesforce
Maintain and enrich account data in Salesforce
Maintain awareness of market conditions and competitors' products and pricing and keep up to date on knowledge of the company
Required Skills:
Proven record of quota attainment accomplishment within an inside sales team in the B2B technical market and can show significant increases in growth due to personal efforts.
Hunting new business in a metric driven sales environment
Cold calling, consultative selling, negotiating, and closing
Formal sales training (Sandler Selling or other) a must
Must have previously used a CRM Sales module
Must possess excellent communication skills
Proven ability in the implementation and follow up of marketing efforts
Experience in the high tech industry (i.e. computers, software, networks)
2 years of SaaS sales experience preferred
Personal Characteristics:
Self-motivated, self-starter takes initiative
High energy level, dynamic personality, action-oriented
Willingness to be coached
Maintains open and honest communication
Well-organized and is strong in follow through
Results oriented/driven
Capacity to work under pressure and meet deadlines
Ability to communicate complex technology and value propositions
Independent yet a team player
Establishes and maintains effective relationships with customers and gains their trust and respect.
Dedicated to meeting expectations and requirements of internal and external customers
Wants to work in a dynamic and fast-paced environment
Can adapt when necessary to accommodate changes in industry and company direction

Company info

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