Residential Sales Representative

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Residential Sales Representative
Norfolk, VA
We have an exciting position available for a motivated, high-energy Verizon Territory Manager - responsible for representing the Verizon brand. As a team member, you will go door-to-door to meet existing and new residential customers to sell various FiOS services. Candidates will work in a daily, fast-paced environment, working collaboratively with other team members, as well as independently to meet revenue targets, drive FiOS penetration and reduce churn. You will need to have a flexible schedule and the ability to work weekends, evenings and designated holidays as needed.
For your hard work and commitment, we offer a competitive salary and rewards package to facilitate your professional goals and improve your life. We call it Total Rewards and it includes:
* Medical, dental and vision from Day 1
* Award-winning training
* Generous tuition-assistance program
* 401(k) with a company match
* Employee discounts on services and devices
* Health and wellness programs
Position Responsibilities:
* Sell and promote Verizon FiOS Data, TV and phone services to consumers primarily door-to-door in a defined territory, with a focus on customers new to Verizon
* Managing a lead list, networking, customer appointments and referrals
* Networking at events such as neighborhood and homeowners association meetings and others
* Ensure potential residential customers are contacted on a prescribed basis
* Prepare and execute customer sales applications
* Meet or exceed assigned targets associated with sales and productivity
* Drive penetration and reduce churn
* Review existing customer accounts and make recommendations for products and services
* Input orders into computer based application and track customer orders via order-management system
* Partner with other Verizon departments to resolve customer concerns (billing, service, repair issues, etc.)
* Maintain required record-keeping and reporting of all sales within an assigned territory
* Demonstrate superior knowledge of products, services, promotions and rates related to Verizon products and services
* Travel is required
Required Skills & Experience:
* BS/BA in Marketing, Business, Communication, or related field experience required.
* Ability to work independently with minimal supervision
* Minimum of one year of successful sales experience.
* Experience working in collaborative groups and fast-paced environments.
* Proficient with Microsoft Office applications (Word, Excel, PowerPoint, etc.).
* Ability to manage multiple issues simultaneously and prioritize according to the needs of the business.
* Ability to identify issues and provide potential solutions without provocation.
* Strong interpersonal and communication skills - both written and verbal.
* Flexibility to work non-standard business hours to ensure that sales quota is met
Transportation Requirements:
* A reliable form of personal transportation (Business-mileage expenses are reimbursed)
* Valid driver's license, with driving record in accordance with Verizon's policies
* Auto insurance coverage that satisfies the minimum requirements per state law
Physical Requirements:
* Frequent to continuous local travel
* Frequent use of standard equipment such as laptop, phones, copiers etc..
* Frequent to continuous walking while carrying up to 10 lbs.. of equipment/collateral
* Frequent to continuous exposure to outside environment, including inclement weather
Desired Skills & Experience:
* Two or more years of outside sales experience in a high-transaction and fast-paced environment
* Experience with consumer marketing, consumer product marketing and account management.
* Experience with cold-call sales in consumer or business space
* Proactive leadership skills towards continuing product knowledge and education.
* Strong technical writing skills and the ability to effectively communicate with peers, managers, and executives on strategy and business issues.
* Strong organizational, time-management, project-management and negotiation skills.
* A warm and professional presentation style
* Proven sales history of meeting or exceeding sales targets
Industry:
Sales

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