CoverWallet- Team Lead Account Manager

Profile

About Us:CoverWallet, an Aon company, was founded in 2015 to reinvent the $100 billion small business insurance industry by using data, design, and technology. As a part of Aon, a leading global professional services firm providing a broad range of risk, retirement and health solutions with 50,000 colleagues in 120 countries, CoverWallet has the mentality and culture of a high-growth startup with the backing and support of a global multinational company.CoverWallet is the easiest way for businesses to understand, buy, and manage insurance online and has been recognized as a CNBC Upstart 100, won the Best Insurtech Solution from the Benzinga Awards and was named “One of the Most Entrepreneurial Companies in America” by Entrepreneur Magazine.Essential Job Functions:Maintain current responsibilities and lead the Account Management team concentrating on individual productivity along with meeting team targets, objectives, and goalsAssume some managerial responsibilitiesMorning/Mid-day/CM huddleAudits-cancellation/renewal/cross-sell etc.Daily metrics management (tasks, cases, renewals, retention)Peer mentorshipConduct weekly 1-on-1’s with individual team members to hold team members accountable for monthly renewal and retention goalsMentor team members and coach them to higher levels of performanceHelp develop and hold team members accountable for new processesCoach and mentor daily by using written and verbal communicationCapture data, evaluate information, and present feedback to assigned team to increase performance, overall efficiency, and skillsetsIdentify and monitor strengths plus weaknesses of all team members and review monthly with Manager/DirectorPrepare any and all relevant reports with respect to account management for Manager/DirectorQualifications:Education/Experience :P&C LicenseCandidate must be fully ramped in the AM roles with at least 3 full months as an Account ManagerThe candidate must have a clear track record of success with no performance improvement plan in place within the last 3 monthsTechnical:Basic computer literacy, G suite preferred and Salesforce a plusStrong ability to communicate via email and phoneProfessional: Ability to build strong relationships, initiate action and adjust to change are key attributes to this roleDemonstrated strong verbal, written and interpersonal communication skillsCreative problem solver with strong analytical skills; self-motivated; excellent communication skillsAbility to take the initiative to gather and use customer feedback to identify both needs and opportunities How we support our colleagues: In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.   Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.  Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.  We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on **** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. #LI-HYBRID    2510745,qualifications:UNAVAILABLE,responsibilities:About Us:CoverWallet, an Aon company, was founded in 2015 to reinvent the $100 billion small business insurance industry by using data, design, and technology. As a part of Aon, a leading global professional services firm providing a broad range of risk, retirement and health solutions with 50,000 colleagues in 120 countries, CoverWallet has the mentality and culture of a high-growth startup with the backing and support of a global multinational company.CoverWallet is the easiest way for businesses to understand, buy, and manage insurance online and has been recognized as a CNBC Upstart 100, won the Best Insurtech Solution from the Benzinga Awards and was named “One of the Most Entrepreneurial Companies in America” by Entrepreneur Magazine.Essential Job Functions:Maintain current responsibilities and lead the Account Management team concentrating on individual productivity along with meeting team targets, objectives, and goalsAssume some managerial responsibilitiesMorning/Mid-day/CM huddleAudits-cancellation/renewal/cross-sell etc.Daily metrics management (tasks, cases, renewals, retention)Peer mentorshipConduct weekly 1-on-1’s with individual team members to hold team members accountable for monthly renewal and retention goalsMentor team members and coach them to higher levels of performanceHelp develop and hold team members accountable for new processesCoach and mentor daily by using written and verbal communicationCapture data, evaluate information, and present feedback to assigned team to increase performance, overall efficiency, and skillsetsIdentify and monitor strengths plus weaknesses of all team members and review monthly with Manager/DirectorPrepare any and all relevant reports with respect to account management for Manager/DirectorQualifications:Education/Experience :P&C LicenseCandidate must be fully ramped in the AM roles with at least 3 full months as an Account ManagerThe candidate must have a clear track record of success with no performance improvement plan in place within the last 3 monthsTechnical:Basic computer literacy, G suite preferred and Salesforce a plusStrong ability to communicate via email and phoneProfessional: Ability to build strong relationships, initiate action and adjust to change are key attributes to this roleDemonstrated strong verbal, written and interpersonal communication skillsCreative problem solver with strong analytical skills; self-motivated; excellent communication skillsAbility to take the initiative to gather and use customer feedback to identify both needs and opportunities How we support our colleagues: In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.   Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.  Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.  We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on **** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. #LI-HYBRID   ,skills:UNAVAILABLE,workHours:UNAVAILABLE,jobBenefits:UNAVAILABLE,datePosted:2022-06-02T22:18:00 0000,employmentType:FULL_TIME,educationRequirements:UNAVAILABLE,salaryCurrency:USD,baseSalary:{@type:MonetaryAmount,currency:USD,value:{@type:QuantitativeValue,value:0,minValue:0,maxValue:0,unitText:YEAR}},validThrough:2023-06-02T22:19:12.000Z,industry:UNAVAILABLE,hiringOrganization:{@type:Organization,name:Aon Corporation,sameAs:****York,streetAddress:7910 Lehigh Crossing Rd.nSuite 1,postalCode:14564,addressCountry:United States}}}

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