Location
Milwaukee, WI, United States
Posted on
Feb 28, 2022
Profile
What's in it for you...nCompetitive compensation package!nHotel discount at locations worldwide!nPaid time off and holiday pay incentives!nProfessional development and promotion opportunities!n401(k) available for all associates!nFull benefit options available!nAbout this job...Sales Managers are the energetic, positive, tenacious, and competitive force behind hotel revenue generation. Responsible for actively soliciting new business, negotiating contracts, communicating client needs, and engaging repeat business, Sales Managers must employ varied sales strategies to reach aggressive goals. The primary role of a Sales Manager is to identify prospective clientele, effectively negotiate and sell a complete solution, support client needs throughout the process, and book repeat business by exceeding client expectations.What you'll be doing...nUsing business tools and first-hand observation, analyze market competition, market trends, and identify client needs.nProactively solicit and secure business from new and prospective clients using proven sales strategies aligned with the hotel’s brand and vision.nnAchieve revenue and market share goals by working in conjunction with the Director of Sales and other Sales Managers, supporting cross-segment selling tactics as needed.nnManage client contract process including negotiation, provisions, and supplemental solution selling, capturing all information necessary for execution and billing.nCoordinate and conduct site tours emphasizing features to meet client needs and opportunities to enhance overall satisfaction.nEngage in purposeful communication and build long-lasting rapport with clients, creating an open dialogue to uncover client expectations and unrealized needs.nnPromote hotel brand loyalty programs, encourage client participation, and offer special rate packages and upgrades when appropriate.nnEffectively communicate with hotel departments to ensure timely and accurate delivery of client expectations, fulfillment of needs, and challenge resolution.nAlways maintain professionalism consistent with hotel brand and company expectations.nRequirements...Experience & Education:n2 years of sales experience, preferably in hotels or related fieldn4-year degree in hospitality management or sales preferred, or equivalent experience and educationnCommunication:nExceptional verbal and written communication skills, including electronic communicationnMust be able to speak, read, and write in primary language used in the workplacenPhysical:n8 hours per day sitting desk/computer; stand and walk occasionally throughout workdaynLift, lower, and maneuver up to 10 pounds occasionallynManual dexterity and repetitive motions required throughout workdaynAbout First Hospitality...Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer. Source: Hospitality Online,
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