Associate Director CAR T Operations

Profile

Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas such as oncology, cardiovascular, immunoscience and fibrosis.

Join us and make a difference. We hire the best people and provide them with a work environment that places a premium on diversity, integrity, collaboration and personal development. Through a culture of inclusion, we create a better, more productive work environment. We believe that the diverse experiences and perspectives of all our employees help to drive innovation and transformative business results.

The CART Market Access Operations Associate Director is responsible for ensuring established market access programs including patients support programs, distribution, and analytics are executed according to our launch plans. This role will coordinate internally with finance, marketing, and other market access functions to ensure that programs and processes are operating as designed. This role will also coordinate externally with our vendor partners and distributors to address any launch requirements, performance management and pertinent escalations post launch. The CART Market Access Operations Associate Director will report into the CART Market Access director. The individual is required to achieve all assigned goals while maintaining compliance with all BMS standards.

Responsibilities will include, but are not limited to, the following:

Monitor, as assigned, implementation of CAR T patient support programs and distribution prior to CAR T anticipated FDA approval and post approval as needed Create and maintain appropriate SOPs supporting the CAR T market access patient support programs and distribution processes Provide oversight to vendor partners leveraging key performance indicators and raising concerns or needed correction as appropriate Monitor, as assigned, patient pull-through to ensure that all patient support programs and distributors for CAR T are operating as intended. Manage and monitor the analytics portal daily looking for any key opportunities for improvement or remediation. This includes creation of new analytics or augmentation of analytics to make sure what is being measured is aligned with customer experience Create internal weekly and monthly business review strategy and execution for the patient support programs and distribution output. Follow-up and respond to field inquiries as appropriate Work cross functionally within the CART market access team and with the CART account management team, National and regional account executives, CART patient operations, CART patient support services, policy, legal and compliance to ensure market access product objectives are met Exhibit a high degree of operations and market access expertise Meet annual and ongoing performance reviews and competency assignments. Medium business travel required.

Skills/Knowledge Required:

10 years project management experience 5 years of Oncology or hematology sales or sales management, marketing, and/or commercial experience required Understanding of Buy and bill reimbursement methodology including billing and coding Thorough knowledge of the healthcare industry sales and marketing Thorough understanding of US compliance laws and guidelines Experience in the Academic and community setting preferred Ability to work successfully in a fast-paced environment with the need to manage constant change. Ability to deal with ambiguity – ready to change gears and plans quickly Ability to build relationships quickly and credibly Ability to interact and effectively partner with senior leadership across the organization Proven organizational skills with ability to problem solve and manage multiple urgent priorities in parallel Flexible, adaptable, and able to react to changing circumstances and priorities with high level of commitment and professionalism Ability to develop key strategies and execute them; Strong analytical, consulting, and business planning skills Above average experience and use of Excel in an analysis capacity Above average experience and use of PowerPoint and word Excellent written and verbal communication skills Experience working with finances/budgets Excellent interpersonal skills to effectively work with many diverse customers Excellent presentation skills to engage and meet the needs of various audiences Ability to work independently and travel as needed (up to 50%)

Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.

Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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