VP Inbound Sales

Profile

**MEMBERS ONLY**SIGN UP NOW***. brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at **MEMBERS ONLY**SIGN UP NOW***..

Job Summary

Responsible for overseeing the development of the short and long-term Inside Call Center sales strategy for **MEMBERS ONLY**SIGN UP NOW***.'s Central Division. Implements the annual strategic plan to ensure the success of the Division's sales efforts and customer experience expectations. Monitors the progress of sales and analyzes sales/operational reports to adjust strategy, as necessary. Oversees the talent selection and sales/product training of the Inbound and Outbound Sales organizations to drive maximum efficiencies and a cohesive sales culture.

Job Description

Core Responsibilities:


Strategy lead for Inside Sales teams inclusive of Inbound, Outbound Telemarketing, Bilingual, and Chat Queues

Creates innovative sales strategies to drive growth with new acquisition and retention efforts in a highly competitive geography.

Develops cross channel strategies to deliver budgeted revenue and Unit targets.

Strong communications skills across all levels of employees to drive engagement, share business results and ensure a culture of respect, diversity, and performance.

Analyzes data sets to drive maximum performance inclusive of tailored scorecards, commission plans, stack rankings, and targeted behaviors.

Develops sales incentives to align with strategies and channel deployment.

Drives a coaching culture across the organization to consistently impact sales performance and customer experience.

Oversees the selection and sales/product training of the Inside Sales organizations to drive maximum efficiencies and a cohesive culture.

Manages new hire experience to drive efficiencies and effective ramp to production targets.

Interfaces with functional peers across the country and at headquarters to identify best practices in sales and operations.

Manages an annual operating budget for Inside Sales Organizations to ensure strategies align with division financial targets.

Consistently exercises independent judgment and discretion in matters of significance.

Leadership Attributes:

Own the customer experience; think, and act, in ways that put our customers first - offering seamless digital options at every touchpoint and promoting our products and services.

Promote Product experts, enthusiastic learners, and users and advocates of our game-changing technology, products, services, and digital tools and experiences.

Win as a team working together to lead with new ideas and innovative thinking.

Actively leverage the Net Promoter System assessing and actioning on employee and customer feedback via huddles, call backs and elevations to drive improvements.

Lead with respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors, and our communities.

Drive Employee culture at all levels

Understand and execute within our operating principles.


Professional Experience & Qualifications:


10 years related experience and responsibility.

Track record of success navigating and operating in a fast-paced, highly matrixed environment

Strong analytical capacity and business acumen required; Business case experience preferred

Strong interpersonal skills with a focus on collaboration

Track record of leadership and developing high performance teams

Demonstrated experience working collaboratively and consultatively with Senior Leadership


Education: Bachelor's Degree or Equivalent, MBA or master's in business preferred.

**MEMBERS ONLY**SIGN UP NOW***. is an EOE/Veterans/Disabled/LGBT employer.

Disclaimer: The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

**MEMBERS ONLY**SIGN UP NOW***. is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, **MEMBERS ONLY**SIGN UP NOW***. also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

15 Years

Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

Company info

Sign Up Now - SellingCrossing.com