Account Manager

Profile

Overview
Armstrong/Robitaille/Riegle, an Alera Group Company is seeking an Account Manager
to join their Property & Casualty team.
Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?
Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success?
If that is what you're looking for, this is your chance to be part of an amazing organization!
Armstrong/Robitaille/Riegle has a 40-year history in Orange County, CA and is part of the rapidly growing Alera Group. The A/R/R office has a family atmosphere made up of self-motivated insurance professionals. Our clients benefit from our superior customer service, coverage expertise, strong carrier relationships, in-house claims handling, and national resources through Alera Group.
As an Account Manager
, your primary responsibility is to serve as the day-to-day expert on a mixed book of commercial, surety, and personal lines business and be the primary point of contact for clients. The Account Manager will assist in preparing and negotiating renewal documents, rounding out existing coverage lines and soliciting new business, maintaining client databases, records management, project-specific assignments, and other responsibilities in support of client satisfaction as assigned.
Responsibilities
Respond to client requests in a timely, effective and professional manner
Respond to account executive/producer requests in a timely, effective and professional manner
Request endorsements and policy changes to the insurance company
Follow up on invoicing discrepancies
Set up policy files according to procedure
Maintain computer files according to procedure
Have knowledge and capability of handling the administrative and technical functions of an assistant if that role should need to be met on the assigned clients
Collect new and renewal data on assigned accounts
Identify cross-selling opportunities on current clients
Keep informed of current marketing conditions and new markets
Review and analyze and market applications to carriers following agency procedures.
Make market recommendations to account executive/producer.
Negotiate with carriers to create the best combination of coverage and premium
Prepare quotations, coverage summaries/comparisons, proposals and recommendations needed to insure client/prospects understanding of coverage
Perform assigned projects at management's request
Attend training and meetings held by the agency
Adhere to agency's attendance policy
Attend and pass CIC courses with the goal of obtaining the CIC designation in a reasonable time frame
Qualifications
High school diploma
Professional appearance
Ability to work within a team environment
Excellent people skills
Good oral and written communication skills
Minimum of two years prior experience as an assistant account manager or account manager in a retail insurance
Completion of CISR designation or INS insurance courses.
Score 80% or more on agency's account manager commercial lines test
Fire & Casualty license
Equal Opportunity Employment
We're an equal opportunity employer
. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you're a California resident, please read the California Consumer Privacy Act
prior to applying.
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Company info

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