Sales Development Representative - Segment

Profile

Because you belong at Twilio and Segment is now a part of Twilio
Overview
Segment is the market leading Customer Data Platform (CDP) that helps 20k companies including IBM, Peloton and DoorDash manage their customer data to personalize every customer interaction
. At Segment, we live by four values: karma, drive, tribe, and focus. Before you ask, the answer is a big “Yes!”; these values aren’t simply painted on the office walls and ignored, but rather they are apparent in all things we do at Segment. To learn more about life at Segment and our commitment to diversity, equity, and inclusion, check out our
LinkedIn
page.
Our SDR team is the greatest pipeline generating team on the planet! At Segment, you’ll have a direct impact in sourcing new business for the company. Despite being 100% remote for the time being, we collaborate with one another daily, push each other to do the best work of our lives, AND bring an unparalleled level of energy & drive to our jobs. If this role excites you but you think you don’t check every box, we still encourage you to apply - we’re already looking forward to meeting you!
We’re looking for people who want to grow their careers within Segment & Twilio. In the last 9 months, 13 SDRs have been promoted into different teams throughout the organization, including the sales, enablement, and marketing teams. In addition, there are roles reserved in the sales organization for SDR internal promotions. SDRs are typically in the role for 18-24 months before moving into their next role. Currently, SDRs are eligible to move into SDR Leadership, Account Executive, Customer Success Manager, Product Marketing Manager, Recruiter, and Sales Enablement roles.
You’re a great match if you…
Have 1 year of customer-facing experience (
but if not, don’t sweat it!
Growth-oriented and are in it for the long haul (
excited for leadership and customer-facing career opportunities!
You’re goal oriented and biased to action (
at Segment, our quota is the floor not the ceiling!
Are excited to go above and beyond to delight your prospects (
creative, strategic outreach including hyper-personalized emails, calls, and videos!
Lean into change rather than shy away from it (
things move quickly around here!
Look forward to variety in a normal workday (
thanks to the creativity & personalization in this role, each day is a new adventure!
You have navigated challenges and overcome obstacles
(resilience is a core skill for becoming a great SDR!)
Embrace responsibility and are excited about joining forces with various Account Executives (
teamwork makes the dream work!
What you can expect…
As an Outbound Sales Development Representative, you will be an individual contributor that’s part of the sales development team.
We are tasked with breaking into new companies and new markets, and we do this by engaging with prospects by using a multi-channel, value-based approach with the goal of building relationships and driving brand awareness.
You’ll report to a Sales Development Manager whose main responsibility is to help you master the skills, processes, and strategies to be successful in this role.
Receive all the necessary training and insights to confidently start contacting prospects through Segment’s SDR Onboarding Program for new hires.
Achieve and exceed your monthly goal for generating new business opportunities to fuel the sales pipeline.
Become a master of Salesforce, Outreach, Sales Navigator, and various other systems for workflow execution.
Each day you’ll research accounts to determine how Segment can provide them value and then execute on making outbound dials, sending personalized emails, and leveraging social selling.
Work in partnership with an Account Executive to create account strategies, territory plans, and successfully create new business opportunities.
This role requires being full-time in Denver or San Francisco.
We encourage you to apply if this role excites you - even if you think you may not meet all of the qualifications. At Segment, we live by four values: karma, drive, tribe, and focus. We are always looking for outstanding individuals with diverse backgrounds and perspectives who embody these values. To learn more about life at Segment and our commitment to diversity, equity, and inclusion, visit our LinkedIn page. We’re excited to meet you!
In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado.
Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well.
Salary:
Denver/Boulder Metro:
Salary Range: $48,963.20 - $67,308.80
Rest of Colorado:
Salary Range: $48,963.20 - $67,308.80
Additionally, this role is eligible to earn commissions and eligible to participate in Twilio's equity plan.
An overview of Twilio’s benefits offered is listed below:
Benefits
At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.

Healthcare Insurance and Leave
Prescription Drug
Dental
Vision
Flexible Spending and Health Savings Accounts
Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one
Financial Benefits
Short and Long Term Disability Insurance
Life and Accidental Death & Dismemberment Insurance
401(k) Retirement Savings Plan with a match
Reimbursement Programs & Stipends
$65 per month work-from-home stipend
Up to $50 per month for wellness expenses and activities
Up to $30 per month to use towards books/eBooks
Segment is an equal opportunity employer. We believe that everyone should receive equal consideration and treatment in all terms and conditions of employment regardless of sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, race, color, religion, creed, national origin, ancestry, age (over 40), physical disability, mental disability, medical condition, genetic information, marital status, domestic partner status, military or veteran status, height, weight, AIDS/HIV status, and any other protected category under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.
About us:
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
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Company info

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