Assistant Manager

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Overview

Grounded in versatility and powered by a styling community, **MEMBERS ONLY**SIGN UP NOW***. is a modern, multichannel apparel and accessories brand whose purpose is to Create Confidence & Inspire Self-**MEMBERS ONLY**SIGN UP NOW***.ion. Launched in 1980 with the idea that style, quality and value should all be found in one place, **MEMBERS ONLY**SIGN UP NOW***. has been a part of some of the most important and culture-defining fashion trends. The **MEMBERS ONLY**SIGN UP NOW***. Edit design philosophy ensures that the brand is always ‘of the now' so people can get dressed for every day and any occasion knowing that **MEMBERS ONLY**SIGN UP NOW***. can help them look the way they want to look and feel the way they want to feel.

The Company operates over 500 retail and outlet stores in the United States and Puerto Rico, the **MEMBERS ONLY**SIGN UP NOW***..com online store and the **MEMBERS ONLY**SIGN UP NOW***. mobile app. **MEMBERS ONLY**SIGN UP NOW***., Inc. is comprised of the brands **MEMBERS ONLY**SIGN UP NOW***. and UpWest, and is traded on the NYSE under the symbol EXPR. For more information, please visit ****

Responsibilities

The Assistant Manager assists the store manager in supervising the store operations, recruiting, management, training and sales functions, drive productivity, compliance with company policies, and create a great in-store shopping experience for our customers.

Talent –
Assists in developing, inspiring, and retaining top talent Maintain a positive work environment, which encourages an exceptionally high level of the store morale. Focusing on creating an environment built on team work and inspiring a one team mentality.
Coach, teach and train Sales Associates for effective job performance.
Partner with the Store Manager to identify high performing Sales Associates to assist in their growth.
May assist in the hiring process for Sales Associates by participating in interview and providing feedback to the Store Manager.
Execution
– Support the Store Manager's analysis of the business and help to execute/communicate clear action plans that optimize results and ensure effective execution of all operational activities. Assist in overseeing all aspects of daily store operations.
Execute action plans to optimize results.
Ensure sales floor coverage in order to meet customer expectations.
Oversee merchandise flow, such as shipment, replenishment, and omnichannel operations, throughout the store.
Maintain adherence to Company Policies and ensures the safety of associates and customers.
Manage the execution of the store strategy to achieve performance goals.
Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives.
Customer and Selling Experience
– Support a store's environment focused on consistently delivering a great in-store experience. Lead by example in creating a culture of proactive customer engagement to exceed our customer's expectations.
Greet and assist all customers in a friendly manner, shares information on product, promotions, and loyalty programs.
Resolve any customer complaints. Determines the source of issues and takes initiative to identify and resolve them.
Act as the customer experience leader; Accountable for results of the customer experience and creates action plans to improve performance.
Creates a positive in-store experience through visual standards.
Other essential functions may occur as directed by your supervisor
Essential Qualifications
Education: High School or Equivalent
Years of Experience: 1-3 of relevant job experience
Proficient in use of technology (iPad, registers)
Demonstrates strong customer service skills
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements
Preferred Qualifications (skills and abilities)
Previous retail experience preferred
Proven ability to drive sales results
Strong communication skills
Minimum of two years relevant experience
Prior sales management experience
Closing

As an equal opportunity employer, **MEMBERS ONLY**SIGN UP NOW***. does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. **MEMBERS ONLY**SIGN UP NOW***. only hires individuals authorized for employment in the United States.

Notification to Agencies:
Please note that **MEMBERS ONLY**SIGN UP NOW***. does not accept unsolicited resumes or calls from third-party recruiters or employment agencies.In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition,**MEMBERS ONLY**SIGN UP NOW***. will not consider or approve payment to any third-parties for hires made.
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Assistant Manager
Posting ID: 664951547
Posted: 2022-02-21
Job Title: Assistant Manager
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