Indirect Channel Account Manager

Profile

Rio de Janeiro, Brazil

Job Family Group:

Commercial and Retail

Worker Type:

Regular

Posting Start Date:

October 5, 2021

Business unit:

Downstream

Experience Level:

Experienced Professionals

Job Description:

What is the role?

The role will develop and deliver Shell CVP (Customer Value Proposition) to key customers to drive top-line growth. Coordinate and lead Shell's execution with internal and key external stakeholders to form strategic partnerships and build strong customer relationships.

Accountabilities:


Deliver sales growth by applying Shell’s CVP ( Customer Value Proposal) in key segments ( IWS, B2B, Retail and FWS) through distributors to the states of CE/PI/MA/PA/AP/AM/RR following Shell policies of security and business principles.
Manage and develop distributor’s business in the different sales channels, aligned to Shell’s strategy.
Develop new businesses and grow existing businesses, ensure delivery of volume and profitability targets, focusing on delivering premium product growth in line with T&R.
Ensure the coaching and professionalization of the distributor, ensuring the availability of adequate resources (people and financial) for the execution of the processes and routines necessary for the implementation of Shell’s CVP and growth in premium product sales.
Together with support areas ( Marketing, Operational excellence, pricing, etc.) Implement RtM and indirect channel strategies in addition to marketing and T&R plans.
Act as a business consultant, managing the relationship with the distributor efficiently and delivering growth in sales and profitability through our network ( Delivery Through Others).
Proactively manage HSSE at the distributor, ensuring leadership alignment and the implementation of our culture.
Ensure that the distributor is aligned with its goals applying financial resources to maximize opportunities to Shell and to the distributor.
Ensure adherence to Shell’s contract management and ensure that franchise contracts are implemented.
Monitor the distributor performance, follow agreeded KPI, and the business plan implementation through call plans regular business review.
Implement Shell DVP ( Distributor Value Proposal) aiming improve the distributor mind share.
Ensure alignment with Marketing team, implementing sectors plans ( CVP, marketing Calendar, Pricing tactical actions) and monitor/report market trends, competitors initiatives, strengths and weaknesses.
Work to improve premium mix, aligning the resources and focus required. 14. Ensure alignment with our execution standards through the constant review of the action plans of the PEX (Operational Excellence program).
Develop a good relationship with internal stakeholders, ensuring the necessary support in solving complex problems and executing the growth plan, increasing the level of satisfaction of the distributor.
Be present in the field to support the distributor team to achieve their targets and to monitor the competitors and market Dynamics
Operate within Shell business principle, Shell Code of Conduct, HSSE and Competition law standards.


What we need from you


Must have legal authorization to work in the Brazil on a full-time basis for anyone other than current employer.
The successful candidate must live in Manaus /AM.
Bachelor’s Degree is required.
At least 2 years of experience in sales channel management is a must.
Customer focused behavior with Key Account Manager and/or distribution channel management.
Marketing/pricing experience, finance and/or franchise management are required.
Advanced English.
Kindly submit your resume in both Portuguese and English.


An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…


We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.


A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

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