Sales Support Representative 3 - South Portland ME

Profile

Description

The Sales Support Representative 3 provides timely and effective sales administrative support to assist with the acquisition or retention of customers. The Sales Support Representative 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.

Responsibilities

The Sales Support Representative 3 provides timely and effective sales administrative support to assist with the acquisition or retention of customers for the Northeast Market (Maine, New Hampshire, Upstate New York, Massachusetts, Connecticut, Vermont, Rhode Island) .

They perform advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills. The Sales Support Representative 3 processes sales and invoices so that customer orders paid accurately and on time. Drafts sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements. Makes standard calculations to accurately compile and report statistics.

Performs background research on customer accounts, prospects, competitors, and industry trends to support the sales teams activities. Answers internal and customer inquiries. Communicates with staff from other areas in the organization to confirm the status of orders and resolve customer complaints. Maintains up-to-date customer records. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects.

Completes market wide projects including marketing playbooks, sales presentation, maps and reports.

Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.

Required Qualifications


High School Diploma
1 - 3 years of experience in sales, marketing, or related field
1 or more years of leadership experience
Proficient in Microsoft Office - Word, PowerPoint, Outlook & Excel
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Previous administrative support or office management experience
Intermediate to advanced proficiency in Microsoft Office programs
Strong customer service skills
Must be able to lift boxes up to 50 pounds
Ability to travel 25% within market to help with meeting organization and set up, or travel to other sales offices
This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
This role requires an individual to be fully vaccinated for COVID-19.


Preferred Qualifications


Associates or Bachelor's Degree.
Healthcare industry experience.
Advanced sills in PowerPoint, Teams, Excel, Publisher, Power Bi


Scheduled Weekly Hours

40

Company info

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