Location
Durham, NC, United States
Posted on
May 27, 2023
Profile
u003cbu003eu003cbru003eu003cbru003eu003cstrongu003e Who We Are: u003c/strongu003eu003cbru003eu003cbru003eThe Cisco IoT Control Center organization is part of the Cisco Networking Group. Cisco IoT Control Center is the #1 market leading cellular connectivity management platform. Our global organization is responsible for all engineering and operational tasks of the Control Center product: feature development, release, production operations, customer support. Cisco's IoT organization is responsible for supporting over 223 million connected devices every day.u003cbru003eu003cbru003eu003cstrongu003e Who You Will Work With: u003c/strongu003eu003cbru003eu003cbru003eWe work with our customers, sales teams, designers, architects and engineers to develop products that delight our customers and advance their strategic goals. We listen, bring people together, build consensus out of ambiguity, and pay attention to the details to ensure quality. We lead as problem-solvers and build a deeply technological product with some of the world's best technical and creative people to solve our customers' toughest challenges. This team is charged with driving the digital experience, infrastructure management and automation strategies for the IoT portfolio of products.u003cbru003eu003cbru003eu003cstrongu003eWho You Are:u003c/strongu003eu003cbru003e We are seeking a highly experienced Cloud Operations Engineer to join our team. As a Clous Operations Engineer, you will be responsible for deploying product updates, identifying production issues and implementing integrations and automations that meet our customers' needs. You will plan out projects and collaborate to make project management decisions. You also have a solid background in large scale production operations, automation, and process improvement.u003cbru003eu003cbru003eu003cstrongu003e What You'll Do: u003c/strongu003eu003cbru003eu003cbru003eYou will build, maintain, and improve a highly available and scalable infrastructure using best practices for automation, tooling, configuration management, and monitoring. Working with best-in-class Engineers, you'll also design procedures for system troubleshooting and maintenance while testing, analyzing and examining code written by others. You will develop and maintain our services and software to ensure the system is safe/secure from threats by deploying updates/fixes, investigating/resolving issues, and conduct root cause analysis. You will have the opportunity to plan out projects and be involved in project management decisions.u003cbru003eu003cbru003eu003cstrongu003eRequired Qualificationsu003c/strongu003e:u003cbru003eu003culu003enu003cliu003e7 years of experience as an Ops, DevOps, System Administrator role, or similar work with a different title u003c/liu003enu003cliu003eExperience with Linuxu003c/liu003enu003c/ulu003enu003cbru003eu003cstrongu003ePreferred Qualificationsu003c/strongu003e:u003cbru003e u003culu003enu003cliu003eBachelor's degree in CS, Engineering or similar field, or equivalent experienceu003c/liu003enu003cliu003eHands-on experience with Databases and SQL, Ansible or Python, and building services in Git, In-memory datastores such as Redis, Memcachedu003c/liu003enu003cliu003eUnderstanding of REST APIs.u003c/liu003enu003cliu003eVirtualization and containerization experience with technologies such as KVM, Openstack, Docker, or Kubernetesu003c/liu003enu003cliu003eKnowledge of network protocols and monitoring tools (IPv4/6 network protocols), and common services (DNS, SSH, HTTP/S), as well as message business solutions (Kestrel, ActiveMQ, or RabbitMQ), as well as monitoring tools (Prometheus, Grafana, Splunku003c/liu003enu003c/ulu003enu003cbru003eu003cstrongu003e Why Cisco: u003c/strongu003eu003cbru003eu003cbru003e#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.u003cbru003eu003cbru003eWe embrace digital, and help our customers implement change in their digital businesses. Some may think we're old (38 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!u003cbru003eu003cbru003eBut Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)u003cbru003eu003cbru003eDay to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.u003cbru003eu003cbru003eSo, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!u003cbru003eu003cbru003eu003c/bu003eu003cbru003eu003cbru003eu003cstrongu003eMessage to applicants applying to work in the U.S.:u003c/strongu003eu003cbru003eu003cbru003eWhen available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.u003cbru003eu003cbru003eU.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.u003cbru003eu003cbru003eEmployees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
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