Technical Sales Engineer

Profile

122763BR

Job Title:

Technical Sales Engineer

No. of Positions:

1

Job Description:

To support to and to secure technical partnership with key direct accounts (gold and platinum) and selected go forward distributors:


Provide front line technical support to customers and sales staff including problem solving, troubleshooting and application advice for c. 80% of all front line technical issues. This may be pro-active in line with Sales/Marketing effort and business objectives or reactive to customer complaints/claims or used oil analysis
Liaise with local OEMs or local branches of global OEMs, to develop product approvals, only under guidance from the identified OEM ‘owner’ in the Line of Business team (OEMs Approval Mgrs) so only for selected global priority approved OEM
Support and act jointly with local Marketing Specialist to enhance our Shell Technology Intimacy image through Sales into the market


For go forward distributors:


Main focus is to build up and develop the technical competencies of the D-FLTS (within the distributor organization) applications (machinery and equipment), including the specification of equivalent Shell product to replace a competitor’s product. In short time, the D-FLTS will be able to give immediate recommendations for more than 75% of applications by him/herself
Build up with D-FLTS a confident knowledge and promote the use of digitalization


To drive top and bottom-line growth:


Work closely with local sales and global accounts who have the ‘ownership’ of the customers, to provide appropriate technical support to maintain and gain business in line with business strategy. Carry out joint and solo visits (with knowledge of sales force) to new and existing customers providing technical proposals/assistance
Drive x/up-sales opportunities through developing and delivering appropriate training to direct Sales/Marketing staff to develop their expertise, as well as tailored training packages for Gold/Platinum Customers where required
Develop and deliver appropriate training to direct Shell Sales staff to develop their product-application-services expertise


Auto req ID:

122763BR

Skillpool:

Heat Transfer

Country of Work Location:

Singapore

Employment Type:

Full Time

Company Description:

Shell is one the largest foreign investors in Singapore and began operations in 1891. Today, we have more than 3,200 employees in Singapore alone. The Pulau Bukom Manufacturing Site today is the largest Shell refinery in the world in terms of crude distillation capacity, which makes Singapore a key regional supply and trading centre for Shell in the East. Singapore is the largest petrochemical production and export centre in the Asia Pacific region. Shell Jurong Island (SJI) manufactures petrochemicals to meet the fast-growing demand for these products in the region. We also have one of the largest single-branded retail networks in Singapore, providing customers with a wide range of quality products and services. When you join Shell in Singapore, you can count on our commitment to help you thrive and propel your career by means of our industry-leading development programme and our available and unrivalled pool of local and global experts. Our numerous global and local skill pools as well as our diversity are key to our success and continuing innovation.

Disclaimer:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.

Work Location:

Singapore - Metropolis

Requirements:


Degree (e.g. BSc, BEng) – chemistry/ chemical engineering or comparable technical background skills
Min 2 years in B2B technical sales engineer function
Demonstrates interpersonal and communication (written and verbal) skills
Have some engineering knowledge in plants / refinery or related discipline
This role requires frequent visit to ship in ports and anchorages


City, State (if applicable):

Singapore

Company info

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