Wheeling Nailers Ticket Manager

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Sales inventory includes but is not limited to Full Season Memberships, partial plans, premium ticket packages, suites, and group packages 
Aggressively prospect and research new sales leads to build your book of business
Achieve and exceed weekly, monthly, and annual sales goals 
Record all activity and sales pipeline details in the CRM system
Provide superior customer service to clients, existing season members, prospects, groups, and single-game customers
Be present at all home games to service customers, establish new relationships, and help manage the game-day duties
Attend team and community events for the purpose of making new connections and maximizing sales opportunities
Additional tasks as requested 
Knowledge, Skills and/or Abilities
Strong customer service skills, self-motivated, excellent communicator; and have strong time management and organizational skills.
Excellent verbal and written communication skills.
Proven ability to multi-task and manage projects on strict deadlines.
Proficiency in, Microsoft Office, particularly Outlook, Word, and Excel
Willingness to work together as a member of a team, and jump in to areas outside ticketing when needed
Qualifications and Requirements: 
A minimum of two (2) years of sales experience, preferably in the sports or entertainment industries
Strong work ethic, open to learning, and enthusiastic attitude
Excellent communication and organization skills, both oral and written
Superior customer service mind-set possessing the character and experience to support our organizational goals.
Good at collaborating with others in a close work environment
Excellent, proven cold calling skills
Ability to work under pressure, meet deadlines, and multi-task
A high level of professionalism, confidence, enthusiasm, and personal accountability 
Availability to work nights, weekends, and holidays
Work all Nailers home regular season/playoffs games. 
Ability to work nights, holidays, & weekends 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Location/Region: Wheeling, WV
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