Community Engagement Sales Manager - Conviva San Antonio TX

Profile

Description

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.

Responsibilities

At Conviva, we put the needs of seniors at the forefront of everything we do. Conviva's multidisciplinary team will go above and beyond to make our centers a leading health and wellness destination for seniors. The Community Engagement Manager acts as part of a growth team committed to introducing community partners and seniors themselves to the value our primary care centers offer with the objective of procuring new patients.

Responsibilities

The Community Engagement Manager will have market oversight over the consumer sales channel. In this role, he or she will be responsible for generating new patient enrollments through engagement with the community and individual seniors. Our sales teams engage with prospective patients by leveraging strong, lasting relationships with community partners, hosting events that introduce our brand and special model of care, and supporting health and well-being activities in our primary care centers and virtually.

The Community Engagement Manager's responsibilities include:


Motivating, developing and supporting consumer sales team within the market
Hiring and training representatives to support the Conviva brand and create a best-in-class consumer sales team
Development and oversight of patient enrollment targets and performance management against targets at individual, clinic and market level
Developing tools and capabilities that can be deployed to support the community engagement team, including promotional programs, new categories of community partners and innovative lead development techniques
Procuring and managing partners that provide access to local community organizations (e.g. retailers, service organizations, food banks, etc.)
Optimization of CRM tool (Salesforce) for lead development, tracking, analytics and compensation purposes
Strong collaboration with marketing, B2B sales, market operations, and analytics teams to develop growth strategies and drive overall market performance


Required Qualifications:


3 years' experience in sales leadership
Strong performance orientation around sales goals and metrics
Process development expertise
Proven ability to understand specific consumers and communities in order to drive sales strategies for them
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits
Ability to travel 40-50%


Preferred Qualifications:


Bilingual Spanish
Management of Salesforce System
Bachelor's degree with 3 years sales or ad agency experience
Managed Health Care experience focusing on our Medicare population
Experience and proven ability to motivate a team that produces stellar results


Scheduled Weekly Hours

40

Company info

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