Sales Support Representative- Columbia SC

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Job Information
Humana
Sales Support Representative- Columbia, SC
in
Columbia
South Carolina
Description
Are you passionate about contributing to the well-being of the Medicare population? Would you like to provide support to an active and fast-paced team of sales professionals? If so, the Sales Support Representative provides effective sales administrative support to assist the team with bringing new members onboard and retaining the customers we serve. This position performs advanced administrative, operational and customer support duties that require independent initiative and judgment. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.
Responsibilities
In this role you will support a Manager of Sales Administration, Senior Manager of Medicare Sales, a Director, Sales and Marketing Support Executive, up to 20 career Medicare Sales Representatives, as well as all our external agents state wide. Decisions require good time management to prioritize requests, the ability to work efficiently, strong organization and the ability to create processes to complete administrative tasks and projects. This role requires an independent thinker who can rely upon their own judgment to meet work deadlines. This role works in collaboration with other teams and departments, and will require someone who is reliable and follows through.
Typical Responsibilities to include
: being the face of our local office by being in the office five days a week to assist members as well as agents who walk in or call the office. This assistance could include, but not be limited to customer service needs, answering questions, taking messages and filling sales material requests. This role would also handle daily office duties such as receiving and sending mail through the USPS, as well as other delivery services. Handling vendors and technicians who need to be scheduled for routine services for the office as well as scheduling/submitting work orders as issues arise in the office that need dealt with by outside vendors. Further tasks could include compiling and completing standard calculations for reporting statistics; gathering industry data on competitors; confirming the status of orders and collating marketing materials and preparing information, coordinating refreshments and room setup needed for team meetings; and completing general administrative duties as needed.
This role also will be assisting our Sales and Marketing Support Executive with the creation of flyers, post cards and other advertisements for agents as well as data entry of agent information and events.
Required Qualifications
1 years of administrative or support experience
Technology savvy including Microsoft Word, PowerPoint, Outlook, with at least an intermediate level skillset using Excel
Must be able to lift boxes up to 40 lbs. - position requires organizing, loading and unloading products and Medicare materials used during Annual Election Period (AEP)
This role is part of Humana's Driver safety program and requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
Must reside within a daily commutable distance of the assigned market office :240 Harvison Blvd Suite H Columbia, SC 29212
Preferred Qualifications
Associates or Bachelor's Degree.
Healthcare industry experience.
Additional Information
For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.
If progressed to offer, you will be required to: Provide proof of full vaccination or commit to testing protocols OR
Provide proof of applicable exemption including any required supporting documentation.​ Medical, religious, state and remote-only work exemptions are available.
Humana PerkFull time associates enjoy     * Annual bonus plan    * Medical, Dental, Vision and a variety of other supplemental insurances    * Paid time off (PTO) & Paid Holidays    * 401(k) retirement savings plan with a competitive match    * Tuition reimbursement and/or scholarships for qualifying dependent children  * And much more! 
Scheduled Weekly Hours
40

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