Retail Sales Associate

Profile

COMPANY OVERVIEW
The Knoll Home Design Shop is the newest addition to Knoll. **MEMBERS ONLY**SIGN UP NOW***. is a constellation of design-driven brands and people, working together with our clients in person and digitally to create inspired modern interiors. We are part of MillerKnoll, the engine powering the world’s most dynamic design brands. Our internationally recognized portfolio includes furniture, textiles, leathers, lighting, accessories, and architectural and acoustical elements. Our brands — Knoll Office, KnollStudio, KnollTextiles, KnollExtra, Spinneybeck | FilzFelt, Edelman Leather, HOLLY HUNT, DatesWeiser, Muuto, and Fully — reflect our commitment to modern design that meets the diverse requirements of high-performance workplaces, work from home settings and luxury residential interiors. A recipient of the National Design Award for Corporate and Institutional Achievement from the Smithsonian's Cooper-Hewitt, National Design Museum, we can help organizations achieve Leadership in Energy and Environmental Design (LEED), Living Building Challenge and WELL Building workplace certifications. To learn more about our initiatives to support more inclusive and diverse communities, visit Knoll.com/Community
POSITION PROFILE
The Knoll Home Design Shop is the newest addition to Knoll, a global residential and office furnishings manufacturer committed to design excellence. Our Core Mission at the Knoll Home Design Shop is to provide exceptional service to all customers through our professional and knowledgeable retail Sales Team. This Sales Associate is expected to achieve the annual sales objective by providing a Luxury Experience through product knowledge, design advice, accessibility, seamless follow up, and prospecting for new business, as well as projecting their pipeline of business on a weekly and monthly basis.
Candidate should possess the ability to present, sell, and understand furniture design, upholstery, finishes and simple construction details. Must be sensitive to customer’s needs and wants as it relates to the selling process. Willing to go above and beyond to create a lasting on ongoing relationship with their customer.
Drive sales through product knowledge and familiarity with Knoll's design heritage and company's reputation of innovative product
Research and develop opportunities on a daily basis
Successfully manage and overcome customer objections
Successfully manage field service operations
Enter and maintain all customer interaction in salesforce.com to ensure efficient lead management and forecasting
Maintain an appropriate level of sales activity at all times by conducting a minimum number of sales contacts per week as designated by manager
Monitor market conditions, product innovations and competitors’ products, prices and sales
Meet or exceed personal and Shop sales goals
Identify customer needs and problem solve, to understand and explain product features and benefits
Required Skills
Exhibits a work style that is high energy, highly influential, and possesses an ability to effectively close sales opportunities
Ability to multi-task and assist more than one customer at a time
Strong organizational skills
Proven track record achieving measurable sales goals and willing to accept responsibility for results
Strong interpersonal communication
Excellent communication skills
Ability to work with sales reps from the other Knoll divisions
Positive and energetic personality
Possess an entrepreneurial spirit with the highest level of integrity
Able to meet and develop a customer relationship from a simple walk-in, project lead or introduction via team member or other lead source
Required Experience
BS/BA in Design related field of study preferred
Requires two to three years’ experience in Retail Furniture Sales, Interior Design or related field
Who We Hire
Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
Job Location
West Hollywood, California, United States

Company info

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