Location
Danbury, CT, United States
Posted on
Dec 22, 2022
Profile
:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Account Manager - Remote,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:u003cpu003e With more than 60 years in operation, u003ca href=****target=_blank\u003eCartusu003c/au003e offers a broad range of world-class employee relocation services designed to manage all aspects of an employee’s move and facilitate a smooth transition in what otherwise may be a difficult process for that employee. Cartus is a leading provider of outsourced relocation services in the United States and worldwide. The Company assists in the transfer of employees from more than half of Fortune 50 companies, and facilitates U.S. corporate-sponsored relocations, including orchestrating moves for numerous affinity membership organizations and government agencies. Cartus is a subsidiary of Anywhere Real Estate Inc. u003c/pu003eu003cpu003eu003ca href=****target=_blank\u003eAnywhere Real Estate Inc.u003c/au003eu0026nbsp;(NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate u003ca href=****target=_blank\u003eBetter Homes and Gardens® Real Estateu003c/au003e, u003ca href=****target=_blank\u003eCentury 21®u003c/au003e, u003ca href=****target=_blank\u003eColdwell Banker®u003c/au003e, u003ca href=****target=_blank\u003eColdwell Banker Commercial®u003c/au003e, u003ca href=****target=_blank\u003eCorcoran®u003c/au003e, u003ca href=****target=_blank\u003eERA®u003c/au003e, and u003ca href=****target=_blank\u003eSothebyu0027s International Realty®u003c/au003e - the Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures.u0026nbsp; Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey.u0026nbsp; With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories. u003c/pu003e u003cpu003eAt Anywhere, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. u003cstrongu003eWe pursue talent u003c/strongu003e– strategic thinkers who are eager to innovate, focused on execution and accountable for results. u003cstrongu003eWe value diversity u003c/strongu003e– respecting backgrounds, cultures, perspectives.u003c/pu003e u003cpu003eYou’ll find our commitment to diversity reflected in our achievements:u003c/pu003e u003culu003e u003cliu003eRecognized as one of the World’s Most Ethical Companies since 2011u003c/liu003e u003cliu003eAnywhere has also been designated a Great Place to Work since 2019u003c/liu003e u003cliu003eNamed one of LinkedIn’s Top Companies in the US.u003c/liu003e u003cliu003eHonored by Forbes as on of the World’s Best Employers for Diversity and Top Female Friendly Companies. u003c/liu003e u003c/ulu003e u003cpu003eWith diversity, we succeed together. We hope you’ll join us.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e,VerityZone:formtext36,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:EEO Statement,AnswerValue:EOE AA M/F/Vet/Disability,VerityZone:formtext34,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:State/Province/Region,AnswerValue:Connecticut ,VerityZone:formtext25,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Danbury,VerityZone:formtext19,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Company,AnswerValue:Cartus,VerityZone:formtext1,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Compensation Range,AnswerValue:u003cdiv style=margin-bottom: 11px\u003e$66,902 - $104,854;u0026nbsp;At Anywhere, actualu0026nbsp;compensation within that range will be dependent upon theu0026nbsp;individual’s skills, experience, and qualifications.u003c/divu003e,VerityZone:formtext57,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Exciting News,AnswerValue:We are excited to announce that Realogy is now Anywhere Real Estate Inc. It will take a few months for us to transition to our new brand. 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font-family: Calibri, sans-serif; font-size: 12pt;\\u003eSUMMARY:u003c/spanu003eu003c/strongu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=\page:WordSection1\\u003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eStrategic individual with overall responsibility for a portfolio of Client accounts, who works closely with the Director in managing the client relationship to ensure Cartus success and profitability. Manager serves as catalyst to increase revenue opportunities to monitor and manage processes to meet Client and Cartus/Corporate strategies. In this role, you will collaborate closely with all support groups to insure seamless delivery to Clients and Customers.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003ch1 style=\margin-left:8px\\u003eu003cstrongu003eu003cspan style=\page:WordSection1\\u003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eu003cspan style=\letter-spacing:-.1pt\\u003eRESPONSIBILITIES:u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/strongu003eu003c/h1u003eu003cspan style=\page:WordSection1\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eClient u003cspan style=\letter-spacing:-.1pt\\u003eStrategy:u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003culu003eu003cli style=\margin-right:14px; margin-left:16px\\u003eu003cspan style=\page:WordSection1\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eProposalsu003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003e: Develop and conduct presentations for current clients in RFP alone or in partnership with Director or VP as required. Participate in prospect best and finals liaise with sales team as requireu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:10px; margin-left:16px\\u003eu003cspan style=\page:WordSection1\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eContract Negotiationsu003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003e: In conjunction with Director, may lead the internal and external negotiation on pricing and contract terms for key engagements. Responsible for providing business case to director to review with Cartus Leadership on low margin u003cspan style=\letter-spacing:-.1pt\\u003epricingu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:30px; margin-left:16px\\u003eu003cspan style=\page:WordSection1\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eImplementations: u003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eParticipate and lead strategic and program discussions with Client during implementation meetings, partner with all support teamsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:29px; margin-left:16px\\u003eu003cspan style=\page:WordSection1\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eSetting Goals: u003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eIn conjunction with the Director, develop/implement account specific plans and strategies to achieve service, revenue, and profit goals. Develop, track and measure on Client SLA performance statistics, service results, dashboards and metricsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:28px; margin-left:16px\\u003eu003cspan style=\page:WordSection1\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eClient Policyu003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003e: Responsible for all aspects of policy, both through audit and team training, ensuring the business understands the Client program. Provides coaching and support to operations for Client policy managementu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:29px; margin-left:16px\\u003eu003cspan style=\page:WordSection1\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eSOS/Cross Selling: u003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eHave a thorough understanding of the Client contract and selling opportunities of Cartus products/services to generate increased revenueu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:10px; margin-left:16px\\u003eu003cspan style=\page:WordSection1\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eClient Reviews: u003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eSchedules and creates platform to review program annually or as needed, strategizes with Director or key stakeholders on insights and goals for the review Ensures the review addresses concepts from previous meetings/reviews or drives new u003cspan style=\letter-spacing:-.1pt\\u003eopportunityu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:11px; margin-left:16px\\u003eu003cspan style=\page:WordSection1\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eClient Projectsu003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003e: Manage or support Client specific projects. Responsible for monitoring performance and ensuring team time and effort is progressing to meet established u003cspan style=\letter-spacing:-.1pt\\u003edeadlinesu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:16px; margin-left:16px\\u003eu003cspan style=\page:WordSection1\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eClient Satisfactionu003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003e: Monitor performance and actions of Cartus in meeting Client specific targets and Cartus Leadership goals. Ensure Cartus is tracking and reporting on SLAs and service recovery strategiesu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:15px; margin-left:16px\\u003eu003cspan style=\page:WordSection1\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eClient Healthu003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003e: Penetrate higher-level relationships and offer trusted guidance on product/services, operational processes and obstacles that may affect the achievement of client and Cartus goalsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu003ch1 style=\margin-left:8px\\u003eu003cspan style=\page:WordSection1\\u003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eTeam u003cspan style=\letter-spacing:-.1pt\\u003eLeadership:u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/h1u003eu003culu003eu003cli style=\margin-right:25px; margin-left:16px\\u003eu003cspan style=\page:WordSection1\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eTeam Culture / Diversity u0026amp; Inclusion: u003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eContributes to work environment that fosters team collaboration, cooperation, respect and ethical behavioru003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu003c/divu003eu003cdiv style=\page-break-after:always\\u003eu003cspan style=\display: none;\\u003eu0026nbsp;u003c/spanu003eu003c/divu003eu003cdiv class=\WordSection2\\u003eu003ch1 style=\margin-top:4px; margin-left:9px; text-align:justify\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eFinancial u003cspan style=\letter-spacing:-.1pt\\u003eAccountability:u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/h1u003eu003culu003eu003cli style=\margin-right:16px; text-align:justify; margin-left:16px\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eHealth of the Account: u003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eAnalyze data and driving strategic direction in regards to fees and profitability. Respond to Credit review of the Client health and resolve open issues. Accountable for billing accuracy by taking corrective action on contractsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:13px; margin-left:16px\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eOperational Compliance: u003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eEnsure Client is aware of the Customer receivables, the plan to receive the funds, and determine if/when Client should be billed for a receivable. Perform audits for new and updated contracts to ensure compliance with company u003cspan style=\letter-spacing:-.1pt\\u003erequirementsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:13px; margin-left:16px\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eAccount Profitability: u003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eTrack and measure account margins through new product development, organic growth and execution of services for retention of existing businessu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:16px; margin-left:16px\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003ePricing Requests: u003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eInitiate and manage pricing requests and support pricing department u003cspan style=\letter-spacing:-.1pt\\u003eobjectivesu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:19px; margin-left:16px\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eFinancial Impact on Cartus: u003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eUnderstand and actively manage Client receivables, i.e billing, and aging and have a working knowledge of all financial impact to Cartus when managing objectivesu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:35px; margin-left:16px\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eVolume Forecastingu003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003e: Anticipate and strategize with Clients to prepare and establish business trends month over monthu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:25px; margin-left:16px\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eBudget Planning: u003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eAssist Director with budget planning, cost estimating, accruals and expense projectionu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu0026nbsp;u003ch1 style=\margin-left:9px\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eService u003cspan style=\letter-spacing:-.1pt\\u003eExcellence:u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/h1u003eu003culu003eu003cli style=\margin-right:52px; margin-left:16px\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eClient and Customer Experienceu003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003e: Responsible for overall Client experience and collaboration throughout Cartus organization to ensure Customer satisfactionu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:8px; margin-left:16px\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eOperations Team Support / Driving Operational Excellenceu003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003e: Collaborate and support operational initiatives; participate in process improvement and training on Client procedures/programs/culture. Respond timely to requests requiring client interactionu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:17px; margin-left:16px\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eSupport Team Collaborationu003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003e: Collaborate and support internal department initiatives, participate in process improvements and training on Client programs/cultureu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:28px; margin-left:16px\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eManaging Client Expectationsu003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003e: Ensure the Client has a clear understanding of how their contracted services align to their program administration objectives. Review and agree on service delivery expectationsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:18px; margin-left:16px\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eSupplier Managementu003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003e: Act as Client advocate with network suppliers by effectively communicating the Client’s philosophy and needs with regard to relocation policies and u003cspan style=\letter-spacing:-.1pt\\u003ecultureu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:8px; margin-left:16px\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eService Experienceu003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003e: Client Survey: Responsible for achieving metrics in satisfaction results and survey return rate. Responsible for putting together action plans to respond to feedback provided on Client surveys. Periodically pulse Clients on satisfaction throughout the year. Customer Surveys: Educate operations on Client culture and service u003cspan style=\letter-spacing:-.1pt\\u003erequirementsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu0026nbsp;u003ch1 style=\margin-left:9px\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eOrganizational u003cspan style=\letter-spacing:-.1pt\\u003eContribution:u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/h1u003eu003culu003eu003cli style=\margin-right:36px; margin-left:16px\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eInternal Projects: u003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eParticipate in internal initiatives and support company objectives when identifying key opportunities for changesu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-left:16px\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eMentoringu003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003e: Act as mentor to colleagues interested in career growth and u003cspan style=\letter-spacing:-.1pt\\u003edevelopmentu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:8px; margin-left:16px\\u003eu003cspan style=\page:WordSection2\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:41.95pt 42.0pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cbu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eSubject Matter Expertise: u003c/spanu003eu003c/spanu003eu003c/bu003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eAct as department liaison, as appropriate, to ensure effective communication and process/product educationu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu003c/divu003eu003cdiv style=\page-break-after:always\\u003eu003cspan style=\display: none;\\u003eu0026nbsp;u003c/spanu003eu003c/divu003eu003ch1 style=\margin-top:4px; margin-left:8px\\u003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cu style=\text-underline:thick\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003ePosition u003cspan style=\letter-spacing:-.1pt\\u003eQualifications:u003c/spanu003eu003c/spanu003eu003c/uu003eu003c/spanu003eu003c/spanu003eu003c/h1u003eu003culu003eu003cli style=\margin-top:6px; margin-right:81px\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:24.75pt 24.8pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003e3-5 years related business experience in Account Management in domestic and/or international assignment management, relocation, real estate or service industryu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:24.75pt 24.8pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eBachelor’s degree or equivalent experience u003cspan style=\letter-spacing:-.1pt\\u003erequiredu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=\margin-right:36px\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:24.75pt 24.8pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eAble to work independently, using self-initiative to accomplish Client requests. Must be resourceful and possess strong interpersonal skillsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:24.75pt 24.8pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003ePresentation skills highly u003cspan style=\letter-spacing:-.1pt\\u003edesirableu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:24.75pt 24.8pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eDemonstrated relationship management skills required; sales experience a u003cspan style=\letter-spacing:-.2pt\\u003eplusu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:24.75pt 24.8pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eAvailable to travel, as u003cspan style=\letter-spacing:-.1pt\\u003eneededu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu003ch1 style=\margin-left:8px\\u003eu003cspan style=\font-size:12pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cu style=\text-underline:thick\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eKey u003cspan style=\letter-spacing:-.1pt\\u003eDimensions:u003c/spanu003eu003c/spanu003eu003c/uu003eu003c/spanu003eu003c/spanu003eu003c/h1u003eu003culu003eu003cli style=\margin-top:6px\\u003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:24.75pt 24.8pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eDemonstrated experience in a service u003cspan style=\letter-spacing:-.1pt\\u003eenvironmentu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:24.75pt 24.8pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eStrong u003cspan style=\letter-spacing:-.1pt\\u003eCommunicatoru003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:24.75pt 24.8pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eAccount Management experience - managing multipleu003cspan style=\letter-spacing:-.1pt\\u003e accountsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:24.75pt 24.8pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eu003cspan style=\letter-spacing:-.1pt\\u003eLeadershipu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:24.75pt 24.8pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eu003cspan style=\letter-spacing:-.1pt\\u003eCollaborationu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:24.75pt 24.8pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eRelationship u003cspan style=\letter-spacing:-.1pt\\u003eManagementu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:24.75pt 24.8pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eFinancial savvy and u003cspan style=\letter-spacing:-.1pt\\u003eanalysisu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:24.75pt 24.8pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eInfluencing and Negotiation u003cspan style=\letter-spacing:-.1pt\\u003eskillsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:24.75pt 24.8pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eCultural u003cspan style=\letter-spacing:-.1pt\\u003esensitivityu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:24.75pt 24.8pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eJudgement and Decision u003cspan style=\letter-spacing:-.1pt\\u003emakingu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\font-size:11pt\\u003eu003cspan style=\tab-stops:24.75pt 24.8pt\\u003eu003cspan style=\font-family:\ times=\\\ new=\\\ roman\,serif\=\\\u003eu003cspan style=\font-size:12.0pt\\u003eu003cspan style=\font-family:\ calibri\,sans-serif\=\\\u003eProject u003cspan style=\letter-spacing:-.1pt\\u003emanagementu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003e,hiringOrganization:{name:Realogy,sameAs:\,@type:Organization},identifier:{name:Realogy,@type:PropertyValue,value:14527BR},jobLocation:{address:{addressCountry:USA,addressLocality:Danbury,addressRegion:CT,postalCode:6810,streetAddress:\,@type:PostalAddress},@type:Place},title:Account Manager - Remote,@type:JobPosting,validThrough:2023-12-22T23:59:59}u003c/scriptu003e,CustomWebTrackerResponse:[],Abc:0,SolarErrorOccurred:false,ShowSimilarJobs:false,SkillsFields:null} capture-escaped-parsed-value=preloadResponse />
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