Enterprise Account Executive

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Federal Enterprise Account ExecutiveFrontiers Government Sales Channel is expanding, and we are seeking qualified government Sales Executives. The Enterprise Account Executive is the catalyst behind Frontier Communications’ success as an organization. As a consultative sales professional, the Federal  Enterprise Account Executive is responsible for increasing Frontiers valuation through new logo acquisition and current customer expansion. This is achieved by developing credibility in understanding customer’s external drivers, business objectives and internal challenges to develop strategies and tactics to increase customer retention, improve customer satisfaction, and grow existing revenue.Additionally, the Federal Enterprise Account Executive must work to develop complete solutions consisting of Frontier’s World Class Products such as, but not limited to, Unified Communications as a Service (UCaas), IT as a Service (ITaaS), Disaster Recovery as a Service (DRaaS), IP-Networking, Security, Managed Wi-Fi, and Advanced Strategic Communications.Role:                                                                                              Your role as a Federal Enterprise Account Executive includes:Leverage and build relationships with Stakeholders through direct sales prospecting and business development activitiesAccountable for new incremental growth in assigned target accounts within your segment which will fall in single or multiple vertical industriesManage and optimize current revenue of existing Federal customer base through retention activities, new product sales, and strategic technology migrationManage both pre- and post-sales support resources throughout the sales cycle to retain and leverage customer relationships, provide business solutions, and expand existing revenue basePre-Sales: Solutions Sales Specialists and Sales EngineersPost-Sales: Project Managers, Engineers, and Customer Service AdvisorWhat makes a good Federal Enterprise Account Executive?Responsible for the end-to end management and capture of IT services opportunities in assigned and aligned Federal and DOD accounts. Your primary responsibility will be the conversion of sales leads into quantifiable revenue. Capture activities include; account and opportunity strategy, competitive positioning, effective teaming and partner alignment, and proposal strategies and development.You will establish deep business and technical relationships through your knowledge of the customer’s mission and the environment. You will have day-to-day interactions with Federal executives, solutions providers, partners and other internal/external stakeholders to execute project/customer requirements, address current program issues and develop account strategies.Influencing others to act by gaining commitment and agreement on add-on sales solutionsDriven to exceed client expectations with our innovative technology solutionsAbility to articulate client strategies, using industry knowledge to expand business opportunitiesResourceful and able to identify roadblocks and overcome obstacles to increase business while enhancing the client experiencePartners with internal teams to ensure operational efficiencies and serviceTraveling to manage your business accounts in a specified footprintCore Responsibilities:Identify and develop relationships with newly identified prospects within assigned account module(s)Retain current Federal customer base and expand revenue through cross/up-sell opportunities by connecting the client’s business objectives with Frontier Business solutionWork with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientationDevelop and implement comprehensive Account Plans for each assigned customer working with cross-functional partners across Frontier to deliver resultsCreates and delivers face-to-face sales presentations that sell the benefits of Frontier’s products and services to Federal customersImprove and maintain current customer satisfaction results (NPS) through engagement and responsiveness to regular surveys and feedbackSales cycle management experience, including Salesforce proficiencyAssist the customer in maximizing the return of their investment with FrontierDemonstrate a commitment to excellence (i.e. strong business acumen)Achieves and exceeds all individual, department and budget goalsOffers recommendations to sales leadership on new business prospectsConsistent exercise of independent judgment and discretion in matters of significance Requirements:Deep understanding of the network attributes, complex communication products, and solutions sought by Federal AgenciesExperience selling telecommunication / network services on a national scaleDisplays ability to create new demand by proactively bringing new points of view to target Federal accountsCan identify and articulate customer value proposition and links solutions to the customer strategy5-7 years of business-to-business experience (10 years preferred) in Enterprise scale companies with a proven, documented track record of success2 years of sales experience in working with the Federal GovernmentProven track record of successfully selling in the Federal segmentExperience is using SAM.gov or FedBizoppsCoordination, development, and delivery of RFIs, RFQs, and RFP for Federal segmentBachelor’s degree or EquivalentCandidate must possess a valid state driver’s license and have a clean driving record

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