Sales Operations Analyst II

Profile

,AnswerValue:Responsibilitiesu003cbr/u003ePrimarily responsible for pricing database, quote management and contractsu003cbr/u003e• Maintaining pricing matrix that includes tier tracking, VAT tax and contract validationsu003cbr/u003e• Tracking customer requests for quotations and reporting status in various customer meetingsu003cbr/u003e• Managing reuse material and customer meetings for multiple product lines including creating and reporting on performance metricsu003cbr/u003e• Maintaining confidentiality and security of customers, products, and materialsu003cbr/u003e• Following up with customers on any price discrepancies u003cbr/u003e• Reconciling purchase order issues for quote related expirations or changesu003cbr/u003e• Leading system enhancements for quote applications including working with customer to train on system requirementsu003cbr/u003e• Performing regular reviews of contracts and amendments for system integration projectsu003cbr/u003e• Collaborates with technical support, customer, factories and sales regularly for pricing, quote and contract confirmation including specification changesu003cbr/u003e Collaborates with customer master data team to reconcile any discrepancies on monthly basisu003cbr/u003e• May assist and/or develop sales quotes.u003cbr/u003e• Attends sales staff meetings as necessary.u003cbr/u003e• Maintains confidentiality and security of customers, products, and materials. u003cbr/u003e• Follows up with customers to resolve billing issues as needed.   u003cbr/u003e• Assists in negotiating, structuring, and/or administrating contractual documents that establish business relationships with customers and/or partners. u003cbr/u003e• Works with sales and service teams as well as the legal department to structure contracts.u003cbr/u003e• Clearly and professionally communicates with customers and other TEL employees is required.  u003cbr/u003eu003cbr/u003eTypical Education and Experienceu003cbr/u003eBacheloru0027s Degree with 2 years of related experience; or Masteru0027s Degree without experience; or Associateu0027s Degree with 6 years of related experience; or 10 years of experience in lieu of degree. High school diploma or equivalent required.u003cbr/u003eu003cbr/u003eKnowledge of basic MS office products is requiredu003cbr/u003eCustomer service experience is requiredu003cbr/u003eBilingual in Japanese is preferredu003cbr/u003eu003cbr/u003eu003cbr/u003eThe physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates in an office setting. This position requires 4 to 6 hours per day at a computer screen/keyboard. u003cbr/u003eu003cbr/u003eDiversity creates an innovative culture.  TEL US is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.u003cbr/u003eu003cbr/u003eEqual Opportunity Employer/Minorities/Females/Disabled/Veterans,

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