Key Account Manager OEM

Profile

, South Africa

Job Family Group:

Commercial and Retail

Worker Type:

Regular

Posting Start Date:

February 18, 2021

Business unit:

Downstream

Experience Level:

Experienced Professionals

Job Description:

Purpose & Accountabilities:

Strong role and accountability for commercial delivery of the lubricants strategy for continued success and sustainable profitable growth.

Work with Global and local stakeholders to establish clarity on growth opportunities and strengthen relationships to ensure delivery pf our growth agenda and needs; working effectively at headquarter level of all the key Original Equipment Manufacturers and leading the Office Based Account Manager on opportunities to push and support

Retain and maximize the margin of existing customers, challenger selling behavior and marketing techniques including Customer Value Propositions.

Drive growth – through the identification of new growth opportunities with existing key accounts through new segments and value options / premium delivery.

Key Accountabilities:

Be responsible and proactive in HSSE issues affecting Shell staff and customers Delivery of Goal Zero, role model HSSE culture, near misses (NM) reporting and Focus on Road safety. Sales 1st Leadership and Flagship Behavior: Act as role model for Sales 1st leadership and Frontline Excellence, mindset & behavior; Demonstrate Sales 1st behavior, mindset and disciplines regularly including daily use of Sales Force and Coaching Tools. Record all customer interactions and ensure that they are accurately captured in the appropriate systems Bottom line accountability (Profitability, OPEX, Volume) delivering strong growth and target delivery; focus on - margin, growth, named customer value proposition, customer churn, invoice accuracy, touchless and Overdues. Accountable for overall profitability of accounts, control of Opex and Balance Sheet / Working Capital targets Provide regular updates to Demand Planning team to ensure accurate forecasts are in place for existing accounts. Develop, monitor and act upon Key Sales Indicators. Enforce and deliver high performance in all Sales 1st areas, maintain Flagship and actively develop the team to be a high-performance sales team, balancing gender, experience and capabilities. Manage Talent and succession to ensure the team is the best in the industry including individual and team development Ensure customer perform within agreed authority levels with credit management, pricing and debt to ensure that there is minimum risk to the Company. Manage strong interface externally with key partners, customers and prospects as well as internally with Global Key Account organization, Lubricants Supply Chain and Customer Operations.

Skills & Requirements :

The ideal candidate is expected to have the following attributes:


Authentic leadership capabilities, ability to engage with senior leaders and Stakeholders internally and externally
A true Sales team lead expert with a proven track record to Coach, develop and successfully grow a businessHighly commercial mindset with understanding of the End-to-End Value chain and
Lubricants Business with a track record of working in a B2B environment within a competitive OEM business culture
Good interpersonal communication skills with strong personal ambition to grow and develop the business, succeed in the marketplace.
Take personal commitment to grow the business and develop the Shell offer
Authentic leader internally and externally with Customers and Partners


Scam Alert:

Shell does not request monetary payments (e.g. insurance policy, visa/work permit, HUET or HSSE training, special job offer, etc.) for employment.

Individuals who are interested in opportunities within the Shell Group will find open positions listed on the company websites **** when available.

Shell does not make use of employment forms; neither does the Company process CVs that have not been submitted through the proper websites: **** . All successful applicants who receive an offer of employment from Shell would have been required to go through a formal and transparent recruitment process.

To learn more about Shell’s recruitment process please visit our website ****
Shell is an Equal Opportunity Employer

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

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