Sales Associate-Weekend Availability Saturday and Sunday

Profile

OverviewnThis is a unique and exciting time to join Express. Since launching our EXPRESSway Forward strategy in 2020, we have been steadily advancing a transformation from being known as a store in the mall to a brand with a purpose, powered by a styling community. We believe that clothes can serve a higher purpose to make people look the way they want to look and feel the way they want to feel, and our Express brand purpose u2013 We Create Confidence & Inspire Self-Expression u2013 speaks to the role our brand can play in their lives.n nToday, we are reimagining our retail and outlet stores with a spirit of hospitality so everyone who walks through our doors has a positive experience and leaves wanting to be a part of Generation Express. We call our stores u2018Style Studiosu2019 and our sales associate teams u2018Style Squadsu2019 u2013 and they are the most important part of our transformation. Our culture is defined by three values u2013 Express Yourself, Express Together, Express Success u2013 and we invite you to join us and help build, activate and amplify the Express styling community.n nFor more information about Express, Inc. please visit ****Lancaster Outletsn n nThe Sales Associate is responsible for providing a great in-store shopping experience for customers. The Sales Associate assists with additional tasks including, but not limited to, stocking, cleaning, and folding merchandise.n nFlawless Executionnn Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.n Follow company policies and procedures to ensure the safety of all our associates and customers. n Assist with product launch changes according to company SOP.nn nProvide a Great Customer Experiencenn Deliver on all aspects of the customer experience model. n Process transactions quickly and accurately reducing the customers wait time.n Positively resolve customer service-related issues as they arise and determine resolution or escalate further u2013 communicate all issues and resolutions to Store Management.n Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.nn nOther essential functions may occur as directed by your supervisor.n n nEssential Qualificationsnn Education: High School or Equivalentn Years of Experience: 0-2 of relevant job experience - minimum 6 monthsn Proficient in use of technology (iPad, registers)n Meets defined availability criteria, including nights, weekends and non-business hoursn Meets physical requirementsnn nPreferred Qualifications (skills and abilities)nn Previous retail experience preferredn Customer service skills and ability to interact with customersn Strong verbal and written communication skills specifically with customers, sales leadership team and associatesn Demonstrated collaborative skills and ability to work well within a teamnn nClosingnAs an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States.Notification to Agencies:  Please note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies.In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition,Express will not consider or approve payment to any third-parties for hires made.n 

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