Administrative Services Coordinator

Profile

Description

The Administrative Services Coordinator provides timely and effective sales administrative support to assist with the acquisition or retention of customers. The Administrative Services Coordinator performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.

Responsibilities

Job Description

The Administrative Services Coordinator provides timely and effective sales administrative support to assist with the acquisition or retention of customers.

They perform advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills. The Administrative Services Coordinator processes sales and invoices so that customer orders paid accurately and on time. Drafts sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements. Makes standard calculations to accurately compile and report statistics.

Performs background research on customer accounts, prospects, competitors, and industry trends to support the sales teams activities. Answers internal and customer inquiries. Communicates with staff from other areas in the organization to confirm the status of orders and resolve customer complaints. Maintains up-to-date customer records. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects.

Completes market wide projects including marketing playbooks, sales presentation, maps and reports.

Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.

Required Qualifications:


High School Diploma
1 - 3 years of experience in sales, marketing, or related field
1 or more years of leadership experience
Proficient in Microsoft Office - Word, PowerPoint, Outlook & Excel
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Previous administrative support or office management experience
Intermediate to advanced proficiency in Microsoft Office programs
Strong customer service skills
Must be able to lift boxes up to 50 pounds
Ability to travel 25% within market to help with meeting organization and set up, or travel to other sales offices
This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits


Preferred Qualifications


Associates or Bachelor's Degree.
Healthcare industry experience.
Advanced sills in PowerPoint, Teams, Excel, Publisher, Power Bi


Additional Information

For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:


Provide proof of full vaccination or commit to testing protocols OR
Provide proof of applicable exemption including any required supporting documentation


Medical, religious, state and remote-only work exemptions are available.

Scheduled Weekly Hours

40

Company info

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