Sales Development Representative

Profile

LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.
You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.
Overview
We are looking for a Sales Development Representative to perform outbound sales prospecting activities directed at customers and targets, to create and develop leads and build pipelines. Aspart of the team, you'll use social media and other tools to capture prospect profiles that support meaningful conversations. All Sales Development Representatives report to the Senior Manager of Sales Development.
You Will:
● Perform outbound sales prospecting activities directed at customers and targets, to produce and develop leads/pipeline to nurture and hand off.● Use tools, social media, chat/email to capture prospect profiles that support meaningful conversations.● Respond to certain phone, web and other inquiries within a defined time frame.● Provide growth/ROI based messaging to prospects and customers.● Collaborate with sales colleagues and territory owners● Participate in call campaigns to populate events (i.e. Executive breakfast, local user) and post-event follow up● Prepare and distribute customer feedback to sales and marketing colleagues● Learn about LP successes and business ecosystem and share with prospects and customers.
You Have:
● BS or BA degree, or equivalent work experience.● One year in sales development/lead qualification, in a B2B environment.● Demonstrated track record at maintaining activity/conversation/chat volume and achieving measurable goals, quota and quantifiable results.● Experience working with a SaaS solution.● Excellent phone skills and persona.● Experience working in an automated metrics-based organization (familiar with Salesforce.com or similar tool).● High degree of proficiency with standard corporate productivity tools.● High degree of responsiveness.● Familiarity with online real-time engagement through chat and video.
Benefits:
Health: medical, mental, dental, and vision
Time away: vacation, dependent care, holidays, wellness days, and more
Base salary of $50,000 / $100,000 USD OTE
Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
Family: parental leave, maternity support, fertility services
Development: tuition reimbursement, native AI learning
Additional: WFH support, 24/7 access to professional counselors, voluntary ins. coverage, exclusive perks and discounts
Why you'll love working here:
Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces.
Belonging at LivePerson
At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.
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