Account Manager Tues-Sat 10am to 7pm: Sat. 7am to 4pm

Profile

Schedule: Tuesday through Saturday - 10am to 7pm & with Saturday being 7am to 4pm
Account Manager –
Our client is seeking a Account Manager to join their team on a contract to hire
basis! They offer hands on training with a dynamic and fun work environment. If you enjoy going the extra mile for customers, want the opportunity to make commission and want to take your career to the next level, this opportunity is for you!
Location:
Chicago, Illinois.
Pay:
$18-22/Hour
Requirements:
1 year of Call Center / Customer Service experience
MS Office proficient
Responsibilities:
Responsible for customer service, tracking, routing, problem resolution, vendor compliance and account profitability for all clientele.
High visibility role acting as the primary contact for key customers, responsible for the outcome of assigned projects and customized client solutions.
Main point of contact for clients supporting all their logistics needs from beginning to end, including: Ability to quote and source carriers to meet customer needs
Track and trace shipments daily
Able to troubleshoot and overcome operational challenges
Act as point-of-contact for all client inquiries, both operational and business development related
Provide timely analysis and monitor freight cost metrics
Work with multiple decision-makers within the assigned account to drive business development through multiple channels
Adhere to regulatory compliance standards with regards to booking, routing of all cargo
Achieve service goals by working with various internal groups to develop, implement and monitor logistic metrics
Work with the client on any and all reporting requests
Responsible for adhering to and implementing SOPs for various business segments
Trained on using their TMS system
All other duties as needed
Perks:
High growth organization!
Equipment provided
Competitive benefits offered
Free premium coffee & tea
Ping pong table
Newly renovated cafeteria
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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