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Job Details

Account Manager New England Territory

Location
New Haven, CT, United States

Posted on
Oct 13, 2021

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Profile

Connecticut, United States of America

Job Family Group:

Commercial and Retail

Worker Type:

Regular

Posting Start Date:

October 13, 2021

Business unit:

Downstream

Experience Level:

Experienced Professionals

Job Description:

What’s the role -

Shell Chemical is returning to the Polyethylene business, and this role is an opportunity to become a part of the team focused on building a world class global business and organization. The Pennsylvania Chemicals Project is the first Shell polyethylene project to move into execution and is an ethane-based petrochemical complex consisting of a world-scale Ethylene Cracker (ECU), three polyethylene (PE) lines, PE logistics and supporting OSBL (utilities, general facilities, storage, and hydrocarbon logistics). This position is critical to the mission of team and provides opportunity for future growth into polyethylene business leadership roles, and this will promise to be a once-in-a-lifetime experience. This role will be based in the New England sales Territory encompassing Maine, Vermont, New Hampshire, Massachusetts, Rhode Island, and Connecticut. with the successful candidate being home-based.

Responsibilities


Develop and maintain strong relationships with PE customers at multiple organizational levels
Solicit PE sales monthly within assigned territory, overseeing the end to end customer experience from forecasting, order entry, pricing, contracting, delivery, credit, product quality, etc. while maximizing value to the Shell PE Business Unit.
Travel to visit with accounts F2F required often and regularly.
Develop new opportunities with customers utilizing cross functional support teams within Shell PE (Technical Service, Logistics, Customer Service, Commercial).
Exhibit behaviors of external focus, commercial mindset, delivery, and speed resulting in improved customer satisfaction.
Take growth as a top priority and spend significant time hunting new, as well as managing existing, accounts.
Proactively read the customer and market segments and implement responses to competitor activity and market changes.
Make joint visits to customers and prospects with more senior team members to take advantage of coaching for further development.
Use of price management systems, forecasting tools, and order process systems that provide a high level of customer service.
Monitor key competitors and understand their strengths and weaknesses in to maximize sales opportunities.
Contribute to the planning and development of the commercial business by providing recommendations and market intelligence on customers, competitors, market trends, etc. to the commercial management team.


Skills & Requirements

What we need from you –


Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.
Minimum five (5) years work experience in Polymer sales experience is a must
Bachelor’s degree required
Previous customer facing experience required
Any Polymer Manufacturing or Technical Service experience would be an asset
Knowledge of various Polyethylene end-use market segments would be a plus
Strong Health Safety Environmental orientation required
Ability to take advantage of coaching from senior team members
Strong Negotiation and influencing skills will be required
Experience with cross functional teams in resolving complex issues that improve customer satisfaction levels is helpful
Demonstrable track record of delivering high quality results
Financial acumen and excellent analytic skills
Displays decisiveness and courage when faced with ambiguity and tough choices
Proven external mindset


Company description

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.

As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.

Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

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