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Job Details

Sales Operations Analyst Remote in San Antonio TX

Location
San Antonio, TX, United States

Posted on
Jan 27, 2023

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Profile

About FreshBooks
FreshBooks
is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached
unicorn status
after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.
The Opportunity- Sales Operations Analyst
As a Sales Operations Analyst at FreshBooks you will be tasked with bridging the gap between sales and marketing through demand generation. Reporting to the Sales Operations Manager, you will lead and prospect data sourcing, cleansing, loading, and reporting. You'll bring expertise in data analysis and will work closely with marketing and sales teams to understand their existing lead generation process and requirements.
You have a keen interest in using the latest data sourcing and reporting technologies. Success in the role also requires the ability to collect and evaluate business requirements from stakeholders and project leads with limited guidance from project leaders. You are flexible and able to prioritize as business requirements change.
What You’ll Do as A Sales Operations Analyst:
Establish relationships with sales and marketing stakeholders to support their projects.
Source data from internal and external partners and solutions. Cleanse and load data into the CRM system for lead generation by Business Development, Sales, and Marketing teams.
Report on task status and performance of lead generation by sales and business development teams.
Work with Sales Operations team members to help address business needs within the context of sourcing data for related projects and assigned tasks.
Communicate task progress and regular updates. This includes managing your daily tasks and setting expectations with project leaders and other duties as assigned.
What You'll Bring to the Role
Undergraduate Degree
1 years of experience as a Data Analyst, Business Analyst, Sales Analyst, Technical Support Analyst or Salesforce Administrator preferably in a SaaS environment
1 years of experience working with Salesforce and sales tools such as SalesLoft, Dataloader.io or similar
1 years of experience with Database, Reporting, Data Visualization, Data ETL/ELT
Software programming skills such as database, scripting, procedural, or an object oriented language
Expert level Excel skills, specifically functions and in reporting.
Exceptional Analytical and Research Skills.
Strong internal customer service skills and communication skills, excellent collaborator and team player.
Comfortable working in a fast paced environment with changing priorities.
You'll Stand Out If You Bring Experience In
Advanced analytics tools such as Tableau, Looker, Power BI, Oracle, Cognos
Salesforce Administrator Certification
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognises and rewards our employees:
🩺 Comprehensive Health and Wellness Benefits.
Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
📚 Perks that Matter.
Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
🌱 Working Environments to Help You Thrive.
Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
🤗 Supportive Peer Group, Mentors, and Leaders
. We care about each other across the organisation and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
🚀 Accelerated growth.
3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.
Closing
Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.
FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.
FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please **** and/or ****.
#LI-SR1 #LI-Remote

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