Director of Sales Hilton Worldwide Sales Japan Korea and Micronesia

Profile

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Director of Sales, **MEMBERS ONLY**SIGN UP NOW***. Sales (HWS) – Japan, Korea and Micronesia (JKM) will be responsible for a team who manage and grow the highest value and largest potential share of wallet accounts based in JKM for **MEMBERS ONLY**SIGN UP NOW***., across a country, region, or vertical market. The role will look after the team to ensure accounts are appropriately managed on a local, national, International and global basis where relevant. You will be accountable for the performance of the team on selected accounts on a local, national and global basis. You will create and communicate the account strategies to drive increased market share and demonstrate value to both internal and external customers.


Accountable for the performance of a team generating targeted revenue for the key accounts they manage within the defined segments.
Manage a portfolio of accounts.
Proactively manage the team and relationships with customers as well as internal stakeholders such as VPs, GMs, Commercial Directors and Hotel Managers.
Create and communicate the account and segment strategies to drive increased and unfair share.
Responsible for the implementation and execution of various projects that will drive unfair share.
Be owner agnostic.


What will I be doing?

As the The Director of Sales, **MEMBERS ONLY**SIGN UP NOW***. Sales (HWS) – Japan, Korea and Micronesia (JKM), you will be responsible for performing the following tasks to the highest standards:

Planning Activities


Develop key account management which increases Hilton’s market power and closer matches the way customers choose to buy.
Develop the right account plans and strategies focusing on shifting unfair share.
Repurpose and direct teams to ensure sales resources are mobilized to drive market share from key accounts with the highest potential.
Develop powerful personal relationships with decision makers and influencers within the top producing accounts.
Ensure measurement systems are in place and robust to track accurately the production of all targeted accounts.
Identify the key retention and acquisition accounts for each salesperson on annual basis.
Actively seek out new sources of business from existing accounts / new accounts.
Set team objectives that are aligned with the business.
Work with the relevant organizations and associations in this space to ensure that **MEMBERS ONLY**SIGN UP NOW***. achieves maximum gain and exposure.


Organizing Activities


Ensure all account managers in the team are trained and equipped to sell all brands locally, nationally and globally.
Ensure appropriate skills and product training is available to all sales team members in conjunction with global Hilton sales training programs and know who to refer sales leads to at other **MEMBERS ONLY**SIGN UP NOW***. hotels.
Ensure performance is reviewed on a regular basis, recognizing, and celebrating success, and refocusing effort where targets are missed.
Ensure all team members have clear and appropriate targets for revenue generated, appointments conducted, and accounts retained and acquired.
Implement measurement metrics to ensure effectiveness of teams. Plan and direct assignment of tasks ensuring optimum effectiveness and use of resources.
Agree and monitor annual sales incentive programs.


Directing Activities


Direct development and administration of team.
Provide direction to team members and establish work priorities to achieve management objectives for those accounts managed by incumbents.
Execute organizational directives and encourages achievement of goals through motivation, communication, and leadership.
Conduct effective management of third parties, identifies vendors and monitors costs and quality of service.
Review account development plans on a quarterly basis, updating records accordingly.
Implement account specific marketing initiatives to help drive the business.


Staffing Activities


Ensure 1:1’s are conducted with the team as appropriate to accomplish goals.
Guide talent management efforts (workforce and succession planning).
Support talent development and growth for top talent.
Contribute to company's progress on diversity and inclusion efforts (gender and ethnicity).


Controlling Activities


Direct and implement proper controls and systems to ensure team achieves objectives.
Translate goals into performance standards for departments and individuals.
Assess actual performance to ensure success and takes corrective actions.
Ensure team works effectively across cultures and markets.
Work within approved budgets and adjusts activities and expenses to ensure optimal financial results.
Develop and maintain Hilton best practice to ensure accurate and up-to-date customer account information is kept.
Ensure information relating to customer requirements, interests and marketing activities is kept up to date using relevant Hilton procedures.


Supportive Functions


Control annual trade shows / fairs activity and ROI. Coordinate / organize trade shows, road shows, sales.
Support new openings within **MEMBERS ONLY**SIGN UP NOW***..
Monitor and maintain a close, accessible relationship with Commercial Directors, Directors of Sales, General Managers, senior stakeholders of hotels and **MEMBERS ONLY**SIGN UP NOW***..
Support management of key accounts in assigned area.
Attend sales review and communication meeting as and when required.


What are we looking for?

A Director of Sales, **MEMBERS ONLY**SIGN UP NOW***. Sales (HWS) – Japan, Korea and Micronesia (JKM) serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:


Excellent communication skills: presentations, written and public speaking.
Ability to direct collaboration among cross-functional teams including external resources.
Ability to analyze departmental financial data to make strategic and tactical decisions.
Lead by example to resolve conflicts, introduce change, and ensure collaboration among others.
Demonstrate the highest standards of ethical behavior and absolute discretion with sensitive information.
Ability to take initiative to identify, prioritize and implement actions required to achieve functional goals.
Strong problem-solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem solving skills in others.
Ability to provide development and mentoring to others.
Budget development and management skills.
Ability to deliver performance feedback to subordinates to improve overall performance.
Proven understanding of client’s business and category, including business plans, competitive environment and distribution channels and product financials.
Extensive understanding of local market and industry to make recommendations on how to achieve the targets.
Ability to recommend segmentation and targeting proposals and to assess marketing implications and aggressively manage to ensure profitability.
Able to travel up to 15% of the time.


Required Qualifications


BA / BS / Bachelor's Degree
Significant work experience in roles including management experience
Experience working in multi-cultural or international settings
Proficient in English and Japanese


Preferred Qualifications


Advanced degree / MS / MA / Master's Degree
Significant hospitality industry experience preferred in a sales role
In-depth knowledge of business sector


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (****. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Sales

Title: Director of Sales, **MEMBERS ONLY**SIGN UP NOW***. Sales – Japan, Korea and Micronesia

Location: null

Requisition ID: APA0141Y

EOE/AA/Disabled/Veterans

Company info

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