Location
Louisville, KY, United States
Posted on
Dec 28, 2020
Profile
Description
The Sales Support Professional 2 provides timely and effective sales administrative support to assist with the acquisition or retention of customers. The Sales Support Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
Responsibilities
The Sales Support Professional 2 processes sales and invoices so that customer orders paid accurately and on time. Drafts sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements. Makes standard calculations to accurately compile and report statistics. Performs background research on customer accounts, prospects, competitors, and industry trends to support the sales teams activities. Answers internal and customer inquires. Communicates with staff from other areas in the organization to confirm the status of orders and resolve customer complaints. Maintains up-to-date customer records. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.
Required Qualifications
Bachelor's degree or equivalent work experience
3 or more years of experience in sales, marketing, or related field
Knowledge of Microsoft Office Products to include: Word, Excel, and PowerPoint
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
Active State Health and Life Licenses or ability to obtain after hire
Preferred Qualifications
Prior experience in the health solutions or financial industries
Knowledge of Microsoft Publisher
Scheduled Weekly Hours
40
Company info
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