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Team Lead Sales Support Administrator

Location
Boston, MA, United States

Posted on
Sep 16, 2020

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:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Team Lead Sales Support Administrator,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:u003cfont style=font-size:16px;\u003eu003cfont style=color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\u003eRealogy is a global provider of real estate services with a singular mission: We serve agents. This strategy is aimed at growing the base of high-performing independent sales agents at our company-owned and franchisee brokerages, providing services to make them more productive and their businesses more profitable.u003cbru003eu003cbru003eWhile you won’t see our name on For Sale signs, you will see those of our industry-leading brands: Better Homes and Gardens Real Estate, Century 21, Citi Habitats, Climb Real Estate, Coldwell Banker Real Estate, Corcoran, ERA Franchise Systems and Sotheby’s International Realty to name just a few. Our four business units work together to provide a full-service solution to meet the needs of agents and their homebuying clients, from the initial listing until the keys are turned over.u003cbru003eu003cbru003eRealogy was recently designated a u003ca href=****target=_blank\u003eGreat Place to Work®u003c/au003e for the second consecutive year, recognizing the company’s commitment to providing meaningful work and an environment where employees can grow and succeed. Realogy has 16,600 offices and approximately 302,000 affiliated brokers and agents worldwide. We’re the leader in residential real estate sales, with $6.1 billion in revenue in 2018, nearly 1.4 million real estate transactions and approximately 16 percent of market share of the U.S. residential real estate market. We’re there to serve agents who help people find and buy houses, move, and finance their dream.u003cbru003eu003cbru003ePowered by its network of over 92,000 affiliated sales professionals in 3,000 offices across 44 countries and territories, the Coldwell Banker® organization is a leading provider of full-service residential and commercial real estate brokerage services. The brand’s mission is to empower its people to leave their mark on the world of real estate. The Coldwell Banker brand prides itself on its history of expertise and honesty since its beginnings in 1906. The brand embraces four core values: home, awesomeness, ingenuity and excellence. Coldwell Banker Real Estate is committed to providing its network of sales professionals with the tools and insights needed to excel in today’s marketplace and is known for its bold leadership and dedication to driving the industry forward with big data and smart home expertise. Coldwell Banker Real Estate was the first real estate brand to harness the power of big data; the CBx Technology Suite uses predictive analytics and machine learning to analyze markets, target buyers and sellers and provide agents with a simple platform to create unique and effective marketing plans for each listing. The brand was named among the 2018 and 2019 Women’s Choice Award® Most Recommended brands for customer experience and overall quality. Blue is bold and the integrity and values of Coldwell Banker Real Estate give the Gen Blue® network an unbeatable edge. Coldwell Banker®, the Coldwell Banker logo, Gen Blue® and the Gen Blue Experience® are registered services marks owned by Coldwell Banker Real Estate LLC. Coldwell Banker Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated. To join Coldwell Banker Real Estate and unlock the possibilities of Gen Blue, please visit u003ca href=****target=_blank\u003e ****Statement,AnswerValue:EOE AA M/F/Vet/Disability,VerityZone:formtext34,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:State/Province/Region,AnswerValue:Massachusetts ,VerityZone:formtext25,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Boston,VerityZone:formtext19,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Company,AnswerValue:Coldwell Banker Real Estate LLC ,VerityZone:formtext1,QuestionType:single-select,ActualValueFromSolar:null}],GQId:2764,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:7480BR,Title:Team Lead Sales Support Administrator,JobSiteId:7080,Link:****{Responsive_AdvancedCSS: /* Text Alignment */#N##N#.linkContainer.backgroundColor.LinkPadding.headerLinkContainer.ng-scope,#N#.homeFooterWrapper {#N##T#text-align: 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#004943,Responsive_HeaderLinkColor: #09879B,Responsive_LinkColor: #09879B,Responsive_PrimaryHeaderLogo: ****none}},FooterInfo:[{Name:Privacy Policy,Value:****Statement,Value:****Not Sell My Info,Value:****Applicant Privacy Notice,Value:****type=application/ld json\u003e{@context:****style=\font-size:16px;\\u003eu003cstrongu003eu003cspan style=\color:black;\\u003eThe Lead Sales Support Administrator works in conjunction with the Director of Field Administration to support, train and complement Sales Support Administrators.u0026nbsp; u003c/spanu003eu003c/strongu003eu003c/fontu003eu003cul dir=\ltr\\u003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cspan style=\color:black;\\u003eExcel in performing all Sales Support Administrator Job Responsibilitiesu003c/spanu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cspan style=\color:black;\\u003eManage the office operational coverage plan during periods of employee absence including providing onsite sales support at Branch Office u003c/spanu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eMonitor and respond to email and telephone calls from Sales Support Administrators on a variety of topics including process and productivity system and tools questions, policies and procedures.u003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cspan style=\color:black;\\u003eOn-going and direct communication with Director of Field Administration u003c/spanu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cspan style=\color:black;\\u003eMonitor the performance of Sales Support Administrators to ensure that all newly hired and existing staff are trained on Company productivity tools, systems and policies/ procedures. u003c/spanu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cspan style=\color:black;\\u003eHR responsibilities in conjunction with Director Field Administration and Branch Manager including all interviewing and skill assessment.u003c/spanu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eAct as subject matter expert to troubleshoot and problem solve as needed to support Administrators.u0026nbsp; u003c/fontu003eu003c/liu003eu003c/ulu003eu003cfont style=\font-size:16px;\\u003eu003cstrongu003eu003cspan style=\color:black;\\u003eExperience u0026amp; Skills:u003c/spanu003eu003c/strongu003eu003c/fontu003eu003cul dir=\ltr\\u003eu003cli style=\color:black;line-height:normal;\\u003eu003cfont style=\font-size:16px;\\u003eTwo or more years’ experience in a customer centric business environment with administrative responsibility for office operations.u0026nbsp; u0026nbsp;u0026nbsp;u003c/fontu003eu003c/liu003eu003cli style=\color:black;line-height:normal;\\u003eu003cfont style=\font-size:16px;\\u003eAbility to build effective working relationshipsu003c/fontu003eu003c/liu003eu003cli style=\color:black;line-height:normal;\\u003eu003cfont style=\font-size:16px;\\u003eStrong customer service skills with excellent communication skills, both verbal and writtenu003c/fontu003eu003c/liu003eu003cli style=\color:black;line-height:normal;\\u003eu003cfont style=\font-size:16px;\\u003eAbility to work independently and in a team environment u003c/fontu003eu003c/liu003eu003cli style=\color:black;line-height:normal;\\u003eu003cfont style=\font-size:16px;\\u003eReal Estate background preferredu003c/fontu003eu003c/liu003eu003cli style=\color:black;line-height:normal;\\u003eu003cfont style=\font-size:16px;\\u003eAbility to multi-task, prioritize and be flexible with changing business needs in a team environmentu003c/fontu003eu003c/liu003eu003cli style=\color:black;line-height:normal;\\u003eu003cfont style=\font-size:16px;\\u003eProficient and skilled in Microsoft Office Suite u0026nbsp;u003c/fontu003eu003c/liu003eu003cli style=\color:black;line-height:normal;\\u003eu003cfont style=\font-size:16px;\\u003eProficient and skilled in Social Media applicationsu003c/fontu003eu003c/liu003eu003c/ulu003eu003cfont style=\font-size:16px;\\u003eu003cstrongu003eu003cspan style=\color:black;\\u003eTravel Requirements:u003c/spanu003eu003c/strongu003eu003cbru003eu003cspan style=\color:black;\\u003eu003cfont style=\color:undefined;font-family:segoe ui,sans-serif;size:undefined;\\u003e20% work from home - 80% working in multiple field offices throughout u003c/fontu003eu003c/spanu003eu003cfont style=\color:undefined;font-family:segoe ui,sans-serif;size:undefined;\\u003eBostonu003cspan style=\color:black;\\u003e MAu0026nbsp;u003c/spanu003eu003c/fontu003eu0026nbsp;u003cbru003eu0026nbsp;u003cbru003eu003cbru003eu003cstrongu003eu003cspan style=\border:none windowtext 1.0pt;padding:0in;background:white;\\u003eu003cspan style=\color:black;\\u003eOur Commitment to Diversityu003c/spanu003eu003c/spanu003eu003c/strongu003eu003cbru003eu0026nbsp;u003cbru003eu003cspan style=\border:none windowtext 1.0pt;padding:0in;\\u003eu003cspan style=\color:black;\\u003eAt Realogy, diversity fuels success – for our company and for our employees.u0026nbsp;We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed.u0026nbsp;u003cstrongu003eWe pursue talentu0026nbsp;u003c/strongu003eu003c/spanu003e– strategic thinkers who are eager to innovate, focused on execution and accountable for results.u0026nbsp;u003cstrongu003eWe value diversityu0026nbsp;u003c/strongu003eu003c/spanu003e– respecting backgrounds, cultures, perspectives.u003cbru003eu003cspan style=\border:none windowtext 1.0pt;padding:0in;\\u003eu003cspan style=\color:black;\\u003eYou’ll find our commitment to diversity reflected in our achievements:u003c/spanu003eu003c/spanu003eu003c/fontu003eu003cul dir=\ltr\\u003eu003cli style=\margin-top:0in;margin-right:0in;margin-bottom:0in;background:white;vertical-align:baseline;\\u003eu003cfont style=\font-size:16px;\\u003eu003cspan style=\border:none windowtext 1.0pt;padding:0in;\\u003eu003cspan style=\color:black;\\u003eForbes 2020 Best Employers for Diversity.u003c/spanu003eu003c/spanu003eu003c/fontu003eu003c/liu003eu003cli style=\margin-top:0in;margin-right:0in;margin-bottom:0in;background:white;vertical-align:baseline;\\u003eu003cfont style=\font-size:16px;\\u003eu003cspan style=\border:none windowtext 1.0pt;padding:0in;\\u003eu003cspan style=\color:black;\\u003eRecognized on the 2020 Human Rights Campaignu0026nbsp;u003ca href=\****style=\font-size:inherit;cursor:pointer;\ target=\_blank\\u003eu003cspan style=\text-decoration:none;text-underline:none;\\u003eu003cspan style=\color:black;\\u003eCorporate Equality Indexu003c/spanu003eu003c/spanu003eu003c/au003e.u003c/spanu003eu003c/spanu003eu003c/fontu003eu003c/liu003eu003cli style=\margin-top:0in;margin-right:0in;margin-bottom:0in;background:white;vertical-align:baseline;\\u003eu003cfont style=\font-size:16px;\\u003eu003cspan style=\border:none windowtext 1.0pt;padding:0in;\\u003eu003cspan style=\color:black;\\u003eRecognized for gender diversity on our board of directors by Executive Women of New Jersey and Women’s Forum of New York.u003c/spanu003eu003c/spanu003eu003c/fontu003eu003c/liu003eu003cli style=\margin-top:0in;margin-right:0in;margin-bottom:0in;background:white;vertical-align:baseline;\\u003eu003cfont style=\font-size:16px;\\u003eu003cspan style=\border:none windowtext 1.0pt;padding:0in;background:white;\\u003eu003cspan style=\color:black;\\u003eFirst residential real estate company to endorse theu0026nbsp;u003c/spanu003eu003c/spanu003eu003cspan style=\border:none windowtext 1.0pt;padding:0in;\\u003eu003cspan style=\color:black;\\u003eu003ca href=\****Act\ style=\font-size:inherit;cursor:pointer;\ target=\_blank\\u003eu003cspan style=\background:white;text-decoration:none;text-underline:none;\\u003eu003cspan style=\color:black;\\u003eEquality Actu003c/spanu003eu003c/spanu003eu003c/au003eu003cspan style=\background:white;\\u003eu0026nbsp;and fully supportu0026nbsp;u003c/spanu003eu003ca href=\****1447\ style=\font-size:inherit;cursor:pointer;\ target=\_blank\\u003eu003cspan style=\background:white;text-decoration:none;text-underline:none;\\u003eu003cspan style=\color:black;\\u003eH.R. 1447u003c/spanu003eu003c/spanu003eu003c/au003eu003cspan style=\background:white;\\u003eu0026nbsp;amending the Fair Housing Act to include LGBTQ as protected classes.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/fontu003eu003c/liu003eu003c/ulu003eu003cfont style=\font-size:16px;\\u003eu003cspan style=\border:none windowtext 1.0pt;padding:0in;\\u003eu003cspan style=\color:black;\\u003eWith diversity, we succeed together. We hope you’ll join us.u003c/spanu003eu003c/spanu003eu003cbru003eu0026nbsp;u003cbru003e#LI-TL1u003c/fontu003e,hiringOrganization:{name:Realogy,sameAs:\,@type:Organization},identifier:{name:Realogy,@type:PropertyValue,value:7480BR},jobLocation:{address:{addressCountry:USA,addressLocality:Boston,addressRegion:MA,postalCode:2446-4808,streetAddress:\,@type:PostalAddress},@type:Place},title:Team Lead Sales Support Administrator,@type:JobPosting,validThrough:2021-09-15T23:59:59}u003c/scriptu003e,CustomWebTrackerResponse:[],Abc:0,SolarErrorOccurred:false} capture-escaped-parsed-value=preloadResponse />

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