Manager Growth Sales Japan

Profile

See yourself at Twilio
Join the team as our next Manager, Growth Sales Japan.
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports
diversity, equity & inclusion
wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
Twilio is looking for a Sales Manager to lead our Growth Accounts team. This person will lead, mentor, and scale a strong team of full-cycle account executives, who are passionate about onboarding new prospects across Japan.
This position reports to the Country Director, Japan and will be based in Tokyo, Japan.
Responsibilities
In this role, you’ll:
EMPOWER OTHERS: Lead a team of AEs and manage the day-to-day operations that come along with it. Hire and retain top diverse talent, and be passionate about their success and career progression!
BE AN OWNER: Conduct weekly 1:1's with each team members. Provide tactical and strategic deal guidance, training, and career development.
DON’T SETTLE: Help your team build and progress pipeline, work across functions like finance, marketing, product to close complex deals.
RUTHLESSLY PRIORITIZE: Ensure your team maintains accurate and up-to-date CRM information. Run weekly forecast calls with both your team and up to management.
WRITE IT DOWN: Identify and work cross functionally to resolve inefficiencies in systems and processes.
WEAR THE CUSTOMER’S SHOES: Prioritize the Twilio customer experience and protect the Twilio Brand.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Customer focused, metrics-driven, embraces a consultative sales philosophy. Passionate about helping their team succeed.
Success in leading and building a strong ‘virtual’ sales teams. Understand how to develop your team to deliver more than they may think is possible.
Comfortable allowing your team to be Owners of their own business. Sometimes this means giving them autonomy and trusting their decisions, but stepping in and mentor when needed.
Experience dealing directly with Founders and Entrepreneurs
Knowledge in new economy use cases as well as traditional B2C engagement tools and models.
Successful track record of closing full-cycle deals and leading high-value existing customers within a platform or SaaS company.
Comfortable acting as the “executive” in your reps’ deals, which entails talking at a strategic level, acting as a sponsor for both the rep and the customer, and making the hard decisions when needed.
4 years in Sales and at least 12 months in a management position.
Native Japanese speaker and business level English.
Location
This role will be based in our Tokyo, Japan Office
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for,
please consider other open positions

Company info

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