Senior Sales Manager - Hilton Hawaiian Village

Profile

The Hiltons of Hawaii are looking for a dynamic and experienced Senior Sales Manager to join their team. This individual will be responsible for mid-range group sales for of our premier properties in Hawaii: Hilton Hawaiian Village & Hilton Waikoloa Village, and the Oceania market.

These iconic properties feature the following:


The Hilton Hawaiian Village: 2,860 guest rooms and 150,000 square feet of event space
The Hilton Waikola Village: 657 guest rooms and 120,000 square feet of event space


A Senior Sales Manager is responsible for securing business by building and establishing relationships with customers. Our ideal candidate will have at least two years of hotel or relevant hospitality selling experience, highly professional oral and written communication skills, and a preference of hotel sales experience in contract negotiation.

What will I be doing?

A Senior Sales Manager serves as the hotel representative to prospective clients and customers who need to rent rooms, meeting space, food and beverage service. More specifically, this individual will be responsible for:


Actively engage with **MEMBERS ONLY**SIGN UP NOW***. Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.
Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market.
Maintain up to date pipeline of business opportunities that will meet the short and long term business objectives for the designated market.
Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs.
Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system.
Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.
Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals.
Create and execute plan to shift share from your competitors.
Engage in outside sales activities to uncover needs, build relationships and to win new business.
Negotiate contracts and commission agreements with end user customers and intermediaries.
Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.
Engage **MEMBERS ONLY**SIGN UP NOW***. Sales and Hilton Legal to support the contracting process when needed.


What are we looking for?


Minimum Years of Experience: 2 years with strong hospitality and/or hotel related Sales Management experience
Highly professional oral and written communication and negotiation skills.
Hotel/hospitality or relevant experience


It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:


Bachelor's Degree or relevant experience in hospitality
Experience in working with a complex of Big Box properties
Experience in the TBD market
Knowledge of the hotel property management systems (Delphi.fdc)


Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline


In addition, we look for the demonstration of the following key attributes:


Quality
Productivity
Dependability
Customer Focus
Adaptability


The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:


Uncapped bonus potential
Access to your pay when you need it through DailyPay (Based on hotel)
Health insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education (****: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)


Job: Sales

Title: Senior Sales Manager - Hilton Hawaiian Village

Location: null

Requisition ID: HOT09GMI

EOE/AA/Disabled/Veterans

Company info

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