Job Details

Bilingual Broker Relationship Manager - Rio Grande Valley and West Texas Panhandle area

Location
Lubbock, TX, United States

Posted on
Apr 13, 2021

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Job Information
Humana
Bilingual Broker Relationship Manager - Rio Grande Valley and West Texas Panhandle area
in
Lubbock
Texas
Description
Are you passionate about contributing to the well-being of the Medicare population? Would you like to play an integral and strategic part in the overall success of a team? If so, the Broker Relationship Manager (BRM) is responsible for managing all available resources to help achieve sales growth, improve results and operational goals within the assigned market while also helping to coordinate on a national level. You will maintain and support all external field sales resources within the market (individual Agents, Agencies, and Partners). In this role, you will also develop external market engagement and sales strategy in coordination with the Director, career markets, telesales executives and account executives, including all sales support. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.
Responsibilities
The BRM is responsible for hosting & coordinating (in cooperation with the local Career market team) all training opportunities for External Agents in the market, along with virtual/remote webinars etc. You will also work closely with other BRM's to support national and regional Partners to ensure there is a consistent Agent experience in all markets.
*Humana Perks:   *
Full time associates enjoy  
Base salary with a competitive commission 
Medical, Dental, Vision and a variety of other supplemental insurances 
Paid time off (PTO) & Paid Holidays 
401(k) retirement savings plan with a competitive match 
Tuition reimbursement and/or scholarships for qualifying dependent children
And much more!
Required Qualifications
Bilingual with the ability to speak, read and write in both English and Spanish without limitations or assistance 
Bachelor's degree or 5 years of experience in the Medicare industry with a focus on management/leadership
Active Health & Life Insurance licenses in TX (resident) and NM (non-resident)
Strong organizational, interpersonal, communication and presentation skills  
Ability to lead and train a team of sales associates, utilize technology tools and build relationships with communities and medical providers.
High level of self-motivation and the ability to accomplish goals independently
Prior sales experience in the health solutions industry
Great with laptop computers, cell phones and the ability to navigate mobile apps. This also includes knowledge of Microsoft Word, Excel, Outlook and Power Point
Must be passionate about contributing to an organization focused on continuously improving consumer experiences 
This position requires approximately 50% or more travel with some overnight stays
This role is part of Humana's Driver safety program and requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits 
Must reside in the local territory or be willing to relocate - this position covers the Rio Grande Valley and West Texas Panhandle area
Additional Information
After offer acceptance you must be able to complete and pass the AHIP certification (paid for by Humana) prior to your start date
Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency.
Scheduled Weekly Hours
40

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