Sales Representative SMB - Business Travel Sales

Profile

***The location for this position is virtual/remote***

With more than 600 Sales professionals in offices around the world, our Global Sales Team ensures our owners and operators receive the combined benefits of scale, access, competence, and experience. Our Sales teams are fully engaged in providing a differentiated selling platform for our portfolio of brands. We focus on being the most global, integrated, and relevant salesforce in the industry, relentlessly driven to grow market share. Our global sales team is consistently recognized as a top-selling and customer-service-focused organization throughout the industry. We conduct business in 42 languages serving 25,000 customers in 119 countries from offices located around the globe. This ensures that the team truly understands the unique needs and opportunities of regions worldwide, right down to the local level.

What will I be doing?

We are looking for an extremely driven individual who enjoys working cross-functionally and collaboratively on a new best-in-class program in development. Specifically, the Sales Representative, Small Business will be responsible for activating and enhancing revenue opportunities by initiating and supporting sales strategies to grow Hilton’s Small to Medium Size Business (SMB) program.

You will be responsible for implementing and driving our SMB sales and enablement strategy, and proactively communicating the program value and performance to internal partners, including providing monthly performance metrics/updates to leadership. This position will assist with creating and maintaining our SMB Playbook and educational resources for internal partners, hotels, and above property sales teams. In addition, this role will collaborate with HRCC and Sales Support on customer service use cases and develop streamlined solutions for sales-related customer escalations from SMB customers.

More specifically, you will:


Review business intelligence to help develop our lead generation pipeline in collaboration with our business development, marketing, and brand performance teams
Develop and deliver elevated customer correspondence and services to top-tier SMB companies enrolled in the program.
Work collaboratively with our SMB workgroup and internal partners to manage Hilton’s SMB program
Collaborate with brand support and commercial teams to promote and elevate the SMB program to the hotel and above property partners to drive enrollment


What are we looking for?

We believe success in this role will demonstrate itself through the following attributes and skills:


A drive to work in a collaborative environment to develop a best-in-class SMB program and accelerate company enrollment into the program
Innovative thinking to improve and streamline existing processes
Strong analytical skills to collaborate on developing strategies using data


To fulfill this role successfully, you should demonstrate the following minimum qualifications:


Two (2) years of related Hospitality Sales experience
Proficient in Microsoft Outlook, Excel, and PowerPoint
10% travel


It would be useful in this position for you to demonstrate the following capabilities and distinctions:


BA/BS/Bachelor's Degree
Four (4) years of related Hospitality Sales experience
Experience using Salesforce


What is it like working for Hilton?

The future of hospitality is bright at Hilton (****a leading global hospitality company with a diverse portfolio of world-class brands (****. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits (**** such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive (**** environment for all. Check out the Hilton Careers blog (**** and Instagram (**** to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of parental leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, travel insurance, a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $45,000-$65,000 and is determined based on applicable and specialized experience and location.Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan (SIP) consistent with other team members at the same level and/or position within the Company.#LI-REMOTE

Job: Sales and Marketing

Title: Sales Representative, SMB - Business Travel Sales

Location: null

Requisition ID: COR013OG

EOE/AA/Disabled/Veterans

Company info

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