Senior Account Manager

Profile

As a Senior Account Manager, you are the client’s champion within the agency. You’re looking to flex your skills growing and managing client relationships, but you still want some direction. Good news—you’ll get strategic guidance from an Account Director or Client Partner. Client satisfaction, account revenue growth, and overall business profitability is on your shoulders—but you’re up to the challenge. Most importantly, you’ll be a leader within the agency and your clients—from mid to senior level—regard you as a trusted advisor to deliver excellent digital experiences.
You will:
Manage multiple client relationships and build relationships with senior members of client organization.
Lead projects ranging from Small offer/sales driven campaigns to large brand campaigns utilizing star talent
Understand all disciplines to provide quality assurance of project deliverables, while maintaining best practices and solutions across functions.
Provide leadership, support, and ongoing guidance to team members.
Provide internal teams with appropriate insight into client’s strategic business initiatives.
Has a point of view on industry structure, trends, initiatives, and issues
Provide insights into organizational opportunities for cross and up-sell opportunities.
Flag opportunities to grow the client relationship in terms of revenue generated and account profitability.
Proactively look for ways to create work or bring ideas to the clients that are new and unique to CM and the industry.
You have:
5-6 years of Account Management experience in an internet marketing or advertising online media.
Experience working with complex clients, client partners, other agencies, and vendors.
Experience on production shoots and working with a producer and creative team
Experience with offer driven campaigns
Working knowledge of all major social platforms
Knowledge of programs, projects, and management processes and toolsets.
Demonstrated abilities in negotiation and leadership.
Excellent written and oral communication skills, including presentation.
Excellent interpersonal skills, especially in situations involving consensus and team building.
Ability to handle multiple tasks simultaneously.
Team-oriented mindset and ability to work with remote or decentralized teams.
A keen sense of creative thinking and problem solving.

Company info

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