Sales Manager Refinery/Petrochemical

Profile

, Singapore

Job Family Group:

Commercial and Retail

Worker Type:

Regular

Posting Start Date:

May 11, 2022

Business unit:

Projects and Technology

Experience Level:

Experienced Professionals

Job Description:

If you love creative deal making with technology-based commercial solutions that help customers improve productivity and environmental benefits, then this role may be perfect for you.

Shell Catalyst and Technologies (SC&T) has an opening for a proven techno-commercial professional, who can grow our world leading Catalyst business in the Asia region.

This role of Catalyst Sales Manager reports to the Catalyst Sales Team Manager Asia.

Where you fit in

SC&T is a customer facing organization that brings high value, differentiated technologies to market. These technologies include a portfolio of refining and chemical catalysts, licensed processes and equipment, and technical services related to refining and chemical plant operations as well addressing decarbonization goals. SC&T engages with major companies in the areas of energy, refining, and petrochemicals.

In this role you will lead the diagnostic Catalyst sales effort at selected customers to protect our existing business and develop new opportunities. Our culture in SC&T is one of Humility, Curiosity, Commercial Excellence, Determination, but above all putting the customer first. The Catalyst team comprises a close-knit group of seasoned technical and commercial professionals with great pride in the heritage and future potential of the business. Many have worked their whole career in this area, so your Learner Mindset will be critical to maximize impact and collaboration.

What’s the role?

The role of Catalyst Sales Manager is to optimize the margin from the portfolio of current and target Catalyst customers in the Asia region. You will have responsibility for the pipeline of opportunities and in driving sustainable margin growth.

In partnership with the Technology Deployment, Marketing Specialists and in some cases Licensing experts, you will identify the customers’ technical and commercial needs and corresponding business opportunities and put together natural teams to deliver them. In some cases, these customers will be Key Accounts with their own SC&T Key Account Manager, in others you will own the full customer account and deal plan. In either case you will be the Catalyst sales lead, you will form natural teams to bring required capabilities to the customer to crystallise value for both parties and beat our competition.

Specific role functions include:


Delivery of maximum value from the portfolio of Catalyst customers in the AP region.
Protecting or earning the reputation as a trusted customer advisor through outstanding technical/commercial solutions and ensuring sustained world class technical support.
Collaborating with the Key Account Managers and Licensing Sales Managers to develop customer account plans, in alignment with regional and global business strategies. This will include understanding longer term customer strategy and converting these strategies into Catalyst business goals.
Forming natural teams to address specific business opportunities, pulling together the necessary technical and commercial support from the SC&T organization as well as the wider Shell enterprise
Accountability for delivery of Catalyst margin targets at selected customers in AP region.
Proactively deploying diagnostic sales techniques to seek out and execute new opportunities, role modelling ‘4D’ diagnostic sales behaviours.
Provide input for planning of longer terms sales and growth by giving quality direction, input and market feedback to product development programs and initiate marketing programs to maintain incumbency and be well positioned for winning new business.
Ensuring full compliance with Shell Code of Conduct, and displaying sound practices in Ethics and Compliance.


What we need from you


Have as a minimum a BSc degree in chemical Engineering (or equivalent), with 6 years of experience in petrochemicals or refining industry with good knowledge of process flow schemes and typical plant constraints.
Strong interpersonal skills able to build long term relationships, with experience interfacing with junior to most senior C-suite stakeholders within customers’ organizations.
Proven record of successful customer engagement, leading sales, with ability to develop and execute strategic account plans. Technical knowledge relating to catalysts and/or chemical processes would be advantageous, as would proficiency in Asian languages.
Ability to work with contracts, terms & conditions ensuring legal and intellectual property is adhered to. Negotiation and administration of contracts.
Be an effective team player.
Excellent written and oral communication skills. Able to effectively manage consultants and channels.
Be able to work independently and take ownership for assigned work.
You will exhibit positive energy, perseverance, passion to succeed and will have plenty of examples of delivering outstanding customer value and service.
You are willing to travel up to 40% of your time depending on how the ‘new normal’ emerges post-COVID.


Company description

Shell is one the largest foreign investors in Singapore and began operations in 1891. Today, we have more than 3,200 employees in Singapore alone. The Pulau Bukom Manufacturing Site today is the largest Shell refinery in the world in terms of crude distillation capacity, which makes Singapore a key regional supply and trading centre for Shell in the East. Singapore is the largest petrochemical production and export centre in the Asia Pacific region. Shell Jurong Island (SJI) manufactures petrochemicals to meet the fast-growing demand for these products in the region. We also have one of the largest single-branded retail networks in Singapore, providing customers with a wide range of quality products and services. When you join Shell in Singapore, you can count on our commitment to help you thrive and propel your career by means of our industry-leading development programme and our available and unrivalled pool of local and global experts. Our numerous global and local skill pools as well as our diversity are key to our success and continuing innovation.

An innovative place to work

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.


We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.


A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

-

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

Company info

Sign Up Now - SellingCrossing.com