Sr Sales Ops Analyst Reporting amp Sales Technology

Profile

OUR VISION: THE WORLD. SUBSCRIBED.
Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.
In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.
Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book
Subscribed
As consumers wave goodbye to ownership, join us as we help companies win on their journey to usership!
THE TEAM
Sales Operations is the heartbeat of Zuora’s tier one Field Sales team. With an innovative operational infrastructure and enablement cadence, we empower our front line sales team to systematically sell better, faster, and more efficiently as they partner internally and externally with our customers, prospects and ecosystem partners. So, it's no surprise we strive for operational excellence in all that we do.
YOUR MISSION:
Drive and enable operational excellence in our Sales organization with actionable insights that have immediate impact on our Field execution and sustain our top-line growth.
WHAT YOU’LL ACHIEVE
Develop and maintain formal reporting packages for Management and Board use
Provide easy to use visualization of key KPIs including historical trends and calculated measures in BI tool and other sales facing technologies
Work with the Field Execution team to uncover areas of revenue opportunity in our customer and prospect base through analyzing customer and financial data
Partner with Finance/HR to document processes and maintain data for various sales performance measurement programs
Increase the accuracy of our forecasting through your deep understanding of our processes
Optimize the sales rep and manager experience in Clari, Domo and other end user systems
Partner with the Field Effectiveness team to provide enablement for all GTM roles
Document processes and methodologies and ensure sales processes & policies are implemented effectively within the team
WHAT YOU’LL NEED TO BE SUCCESSFUL
3 years’ operating in high growth environments, particularly in the technology industry, management consulting and/or investment banking; experience in SaaS is a plus
Salesforce mastery: complex dashboards & reports, custom report types, calculated fields
Fluent Clari user
Experience with complex financial modelling
Familiarization with BI tools for data visualization – DOMO experience a plus
Exceptional quantitative and MS Excel skills (sumifs, index/match and vlookup, pivots)
Deep understanding of how sales models/sales processes work
Ability to run numerous activities & projects simultaneously
Excellent written and verbal communication skills with strong attention to detail
Bachelor’s Degree in Finance, Economics, Mathematics, or a related field preferred
ABOUT ZUORA & OUR “ZEO” CULTURE
Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.
At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200 ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work.
In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.
To learn more visit
****Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

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