Key Account Manager - OEM

Profile

, India

Job Family Group:

Commercial and Retail

Worker Type:

Regular

Posting Start Date:

March 2, 2023

Business unit:

Downstream

Experience Level:

Experienced Professionals

Job Description:

Where you fit

Shell Global Lubricants is the world’s #1 lubricants supplier and has been so for the past 15 years. We bring the Shell purpose of Powering Progress to life by producing the world’s best lubricants, driven by impeccable quality, clean innovation, and a customer-first focus.

In this role you will deliver top line growth by selling Shell CVPs to preferred segments through a network of selected, committed, structured and profitable Distributors, in line with Shell HSSE policy and Shell General Business Principles.

What’s the role?

As the Key Account Manager, you will lead, grow and manage the business delivery with Shell’s OEM Partner. This will involve managing the OEM Auto FWS and Spares Distributors for West India. You will provide top tier service in customer operation, while managing the dealers’ regular business and relationships, proper coordination with the stakeholders and grow the business.

Further roles and responsibility:


Managing a target to achieve Volume and C4 targets as per plan and develop new opportunities by working closely with the OEM Partner.
Focal point for all the OEM FWS (both Auto and FD) Dealers and SPD team and working with the FWS (Auto and FD) closely and growing the business by proper review and feedback from time to time.
Handling the Dealers of Spares and working closely with them for growing the business and applying the Distributor Management knowledge. Utilize all available resources effectively for business growth and manage interface with support functions for the business.
Maintain and grow good working relationships and business associations with the OEM Customer Care teams, Zonal teams, and Regional Managers.
Working and coordinating with big FWS Dealers and managing their expectations. Work closely with the Marketing team for implementation of the planned activities.
Effectively manage direct costs within the business and ensure competitive cost structure for business conduct.
Adhering to Shell General Business Principles in all transactions and conduct of business with external parties.
Demonstrating commitment to and be responsible for HSSE and the company’s commitment on sustainable development; inculcating safety conscious behavior, with external parties; meeting own safety targets as per the performance contract.
Correct demand forecasting considering seasonality, new customer appointments, churns to ensure right product is available at right depots.
Ensure exposure is secured and setting up logical Credit Limits for customers basis their volume potential.
Guide and coach, the LASM team and ensure they are utilized optimally to drive operational tasks like payment follow-up, delivery follow-up, market working with DSRs, etc.


What we need from you


Graduate of bachelor’s in engineering or management is preferred.
With 8-10 years of experience in Account Management.
Good understanding of both Workshop & B2CI Business with proven experience in managing and working with OEMs team.
High focus on Execution, Performance, and delivery.
Significant sales experience, with proven success in developing and managing Distributors.
Willing to be based in Mumbai and travel frequently.


COMPANY DESCRIPTION

An innovative place to work.

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work.

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…


We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.


A rewarding place to work.

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

Company info

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